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Author Topic: Audio and sometimes video doesnt work?  (Read 4402 times)

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lilaznboy

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    Audio and sometimes video doesnt work?
    « on: November 08, 2009, 09:01:23 AM »
    My audio doesnt work after i got a virus. I removed the virus by downloading Malwarebyte's Anti-Malware. I had the Trojan virus. After it got removed I now have no audio.It says im using Realtek digitil output, in my Systray. and that the volume is at 100. I have Windows XP im pretty sure. HP Desktop.

    I went to control panel - Hardware and sound  - Sound. When i go to adjust system volume it says a bit of sound if is being heard, but i dont hear anything. When i go to change system sounds, it still shows a bit of sound, but i dont hear a thing. When I Mute the sound, my volume mixer just freezes on me.

    My sound comes out of my Computer Screen. What do i do? I will provide more info once i know what to say.

    Also, when i test my sound, i hear nothing. When i go to device manager, it says Sound, video and game controllers - Realtek High definition Audio Properties. It says the device is working properly, but it isnt. Help please?   

    If i have to go to a computer, where do i go? I have Best buy and future shop around here. But what do i say to them? and if i have to remove my soundcard, how do i do that?

    Quantos



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    Re: Audio and sometimes video doesnt work?
    « Reply #1 on: November 08, 2009, 09:09:21 AM »
    Go here and follow the directions exactly, you may still be infected.
    A specialist will be with you.
    Evil is an exact science.

    lilaznboy

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      Re: Audio and sometimes video doesnt work?
      « Reply #2 on: November 08, 2009, 04:19:21 PM »
      woops, im not sure why i put windows XP, i meant Vista,

      I have Windows Vista =)

      lilaznboy

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        Re: Audio and sometimes video doesnt work?
        « Reply #3 on: November 11, 2009, 04:30:18 PM »
        bump

        harry 48



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        Re: Audio and sometimes video doesnt work?
        « Reply #4 on: November 11, 2009, 04:43:42 PM »
        its against the rules and if you did what quantos said you had no call to bump