Spy assassin issues with charter internet suite

[Stephen Greene]

   I recently removed my Charter Security Suite (F-Secure) from my computer and tried to reinstall it.  It ended up going into a loop trying to prepare the computer for installation.  After calling Charter, they said that I had Spy Assassin in my hpkey area in regedit.  I'm wondering how to fix the problem and make it so I can have my ISP's security suite installed.   Please help!

Thanks!

[dl65]

Stephen Greene.....Go into the registry , use the search feature and search for "Spy Assassin "  remove any entries it finds ......( you will probably have to run search more than once as ther are probably multi entries .)

Be sure to back up you registry before removing any entries just in case you foul up .

dl65  

[Stephen]

Thanks for the tip...I'll try it!