Adobe Reader

[SamanthaD]

i was looking at a website and when i clicked to open a page it said that there was an error with adobe reader, when i clicked on the shortcut on my computer for adobe, it started the installation process and said that the patch package could not be opened and that i need to verify that the package exists. i have no idea whats going on it was working fine yesterday. i have adobe reader 8.0 and 9.0

[soybean]

Why do you have two versions installed?

[SamanthaD]

im not really sure, i think it asked me if i wanted to update a long time ago and i did,in my computer it has 8 and 9

[soybean]

i was looking at a website and when i clicked to open a page ...

Was this "page" actually a PDF file on the website?

Can you open both versions of Adobe, separately, on your computer? Are they both listed on your programs menu?  Do you have shortcuts for both of them on your desktop screen?

[SamanthaD]

i have a shortcut only to 8.0, 9.0 is in 'my computer' a while ago i updated adobe beyond or something like that i cant open 9.0 but the 8.0 is the shortcut that gives me that error message

[soybean]

There's still some doubt, in my view, whether you actually have two versions installed.  If you're using Windows XP, open your Control Panel, open Add or Remove Programs, and confirm whether you see one version there or two. 

[SamanthaD]

i have adobe flash player 10 activex and 8.1.6
what is the adobe reader 9 then?

[SamanthaD]

okay i dunno what just happened but it installed it by itself when i tried to open the page again and works now??

[soybean]

OK.   

[SamanthaD]

thank you