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Author Topic: Problems with Firefox loading  (Read 3605 times)

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Juda

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    Problems with Firefox loading
    « on: November 21, 2009, 09:21:40 PM »
    Please help. I spent 6 hours today trying to figure out why 95% of the time when I try to open Firefox it won't load, and if it does, it takes 15-20 minutes to load (I don't know if this means anything but when Firefox is not loading and I hit ctr+alt+delete under applications it shows nothing but under processes it shows Firefox and under the CPU column it shows a number that varies between 50 and 99 and the memory usage shoots up between 90,000k and 130,000k. It only runs at about 80,000k or so when Firefox actually loads) I ran my anti-virus/anti-spyware program 3 times and I had no viruses and only had 14 pieces of spyware, all that were low risk and were removed. I removed and downloaded Firefox 3 times. Now this only started happening yesterday (11/20) before hand it worked perfectly. I haven't gone to any new websites or downloaded anything out of ordinary.

    Broni


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    Re: Problems with Firefox loading
    « Reply #1 on: November 21, 2009, 10:59:12 PM »
    Quote
    CPU column it shows a number that varies between 50 and 99
    What process is the main CPU taker?

    Quote
    I had no viruses and only had 14 pieces of spyware
    Your computer may still be infected.

    Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
    Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
    Do NOT post any logs in THIS thread.

    Juda

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      Re: Problems with Firefox loading
      « Reply #2 on: November 22, 2009, 09:48:48 AM »
      Thanks for the links, I am going to follow the steps tomorrow and I let you know how things turn out. I apologize for this question but what do you mean by what process is the main CPU taker?

      Broni


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      Re: Problems with Firefox loading
      « Reply #3 on: November 22, 2009, 09:52:30 AM »
      In "Processes" tab, which process is listed as using the most of CPU cycles?

      Juda

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        Re: Problems with Firefox loading
        « Reply #4 on: November 22, 2009, 10:12:56 AM »
        Firefox, when it doesn't load it runs between 50-99 cycles

        patio

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        Re: Problems with Firefox loading
        « Reply #5 on: November 22, 2009, 10:16:56 AM »
        Have you tried running FireFox safemode ? ?
        It's found under Start/All Programs/Mozilla FireFox...

        This will tell us whether you have a corrupt profile or not.
        " Anyone who goes to a psychiatrist should have his head examined. "

        Juda

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          Re: Problems with Firefox loading
          « Reply #6 on: November 23, 2009, 08:30:57 AM »
          Have you tried running FireFox safemode ? ?
          It's found under Start/All Programs/Mozilla FireFox...

          This will tell us whether you have a corrupt profile or not.


          I have and it still didn't load. I even uninstalled and reinstalled firefox and it still won't load.

          Broni


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          Re: Problems with Firefox loading
          « Reply #7 on: November 23, 2009, 07:53:00 PM »
          Did you perform clean install: http://kb.mozillazine.org/Uninstalling_Firefox ?
          It's very important in case of problems like yours.

          Juda

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            Re: Problems with Firefox loading
            « Reply #8 on: November 25, 2009, 05:36:06 PM »
            It worked!!, the clean install worked. Thanks to all that helped me with my problem. I've never had that problem before. Well if I do in the future, I'll know what steps to take....thanks again

            Broni


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            Re: Problems with Firefox loading
            « Reply #9 on: November 25, 2009, 06:36:03 PM »
            Good news :)

            patio

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            Re: Problems with Firefox loading
            « Reply #10 on: November 26, 2009, 07:33:55 AM »
            Nice Work, Broni...
            " Anyone who goes to a psychiatrist should have his head examined. "

            Broni


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            Re: Problems with Firefox loading
            « Reply #11 on: November 26, 2009, 11:32:59 AM »
            :)