Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: is my CD/DVDrom defective?  (Read 4886 times)

0 Members and 1 Guest are viewing this topic.

simplyme

    Topic Starter


    Rookie
    is my CD/DVDrom defective?
    « on: November 26, 2009, 03:49:27 AM »
    i have a small network (6 computers). I wanted to re-format one of the computers because it is running too slow and there's a frequent virus notification via AVIRA (free download i got online). I was thinking that if i reformat the computer, it will run faster and no more viruses.

    the computer i want to try to reformat doesn't have a CD/DVDrom so i tried to connect one CD/DVDrom by connecting the IDE cable (the flat & broader one) + the power cable coming from the CPU. But first i made sure that the CMOS was set up to CDROM as the 1st boot device and the harddrive as 3rd boot

    i restarted the comp and hoping thst it would take me to "SET UP" but it didn't. It only continued to start up to windows.

    I couldn't provide the system info because when i tried to open it, it says:  CANT COLLECT INFORMATION Cannot access the Windows Management Instrumentation software. Windows Management  files may be moved or missing.  I tried at the control panel SYSTEM PROPERTIES and it showed: MS WIN XP, Professional Ver. 2002 Servie pack 2, 512 MB RAM

    With this, i don't know if my CD?DVDROM i am using is defective for not displaying the set up. Pls help me analyze this problem.

    Thanks a lot

    dahlarbear



      Specialist

      Thanked: 101
      Re: is my CD/DVDrom defective?
      « Reply #1 on: November 26, 2009, 05:14:25 AM »
      You don't necessarily have to boot from the CD/DVD drive to install Windows XP.  Not sure if this leaves the door open for viruses and/or malware, but you can kick off a Windows XP installation from the existing operating system.

      Boot the current Windows XP operating system.  Place the Windows XP Install CD in the CD/DVD drive.  After the drive spins up, see if you can access its software.  Navigate to the <CD drive letter>:\i386 directory and look for either the "winnt.exe" or "winnt32.exe" file.  The first is a 16-bit executable which is used to setup the operating system when you boot from the CD; the later, the 32-bit executable which may be used to setup operating system from an existing 32-bit operating system.  You may use either one, but the later is the better choice (more options available).  Double click the "winnt32.exe" executable and follow the setup procedure to completion.

      If the option presents itself, you should delete the current windows partition and recreate it to wipe out any malware residing there (and hope there's nothing in memory to reinfect).

      You should backup your "data" before you install the fresh operating system to avoid losing it.

      If this doesn't work to your satisfaction, we'll have to determine why you're not booting from the CD/DVD drive.  Or let us know if you'd prefer to troubleshoot the CD/DVD boot issue.

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: is my CD/DVDrom defective?
      « Reply #2 on: November 26, 2009, 07:09:34 AM »
      I could be wrong here...but i don't think you can run the setup from within Windows.
      " Anyone who goes to a psychiatrist should have his head examined. "

      dahlarbear



        Specialist

        Thanked: 101
        Re: is my CD/DVDrom defective?
        « Reply #3 on: November 26, 2009, 03:28:54 PM »
        Hmmm...  I may be taking a fall here...  Been working on a multiboot system too long - not sure if I've ever kicked it off from within the partition I want to replace.

        Change of plans.  Kick off the "winnt.exe" instead of the "winnt32.exe".  Since that normally works in a "bare" machine (no disk based operating system); it presumably would ignore the presence (or absence) of disk based operating system.

        Perhaps the original poster (OP) could test this for us.  It's either that or troubleshoot a CD/DVD boot issue (BIOS sees drive, BIOS drive parameters, BIOS boot order, disk jumpers, 40 wire vs 80 wire cable, position on IDE cable. power to drive).

        OP:  Let us know what you want or need to do (or what resolved the issue, if known).

        simplyme

          Topic Starter


          Rookie
          Re: is my CD/DVDrom defective?
          « Reply #4 on: November 28, 2009, 09:03:25 PM »
          Sorry for not being able to get back ASAP, Guys.I had some prob with connection.
           And, THANK YOU too for the prompt response.
           
          About the CD/DVDrom drive,  :) i took the liberty to open the unit itself coz I was thinking it might be the reason why i can't format my other comp. I discovered that the CD's lens is defective and the CD itself doesn't run anymore.

          I will try to ask somebody to fix it and then try it again or else i will be forced to buy a new cdrom drive to do the formatting. I will keep you posted.

          Thanks a lot and more power to all fo you.

          patio

          • Moderator


          • Genius
          • Maud' Dib
          • Thanked: 1769
            • Yes
          • Experience: Beginner
          • OS: Windows 7
          Re: is my CD/DVDrom defective?
          « Reply #5 on: November 29, 2009, 08:09:14 AM »
          Here's the info for when you get another CDDrive:

          Clean Install of XP
          " Anyone who goes to a psychiatrist should have his head examined. "

          simplyme

            Topic Starter


            Rookie
            Re: is my CD/DVDrom defective?
            « Reply #6 on: November 30, 2009, 07:16:59 AM »
            Thanks a lot patio for the info. I will try to do it and let you know what happens next. God bless everyone!

            patio

            • Moderator


            • Genius
            • Maud' Dib
            • Thanked: 1769
              • Yes
            • Experience: Beginner
            • OS: Windows 7
            Re: is my CD/DVDrom defective?
            « Reply #7 on: November 30, 2009, 07:39:08 AM »
            Anytime....

            Bring us Good News.
            " Anyone who goes to a psychiatrist should have his head examined. "

            simplyme

              Topic Starter


              Rookie
              Re: is my CD/DVDrom defective?
              « Reply #8 on: November 30, 2009, 08:36:48 AM »
              sure, i hope so too...

              simplyme

                Topic Starter


                Rookie
                Re: is my CD/DVDrom defective?
                « Reply #9 on: November 30, 2009, 08:51:21 AM »
                Hey, Patio, i already have a new DVD Writer and i tried to follow the instructions on the link that you have posted on our thread. But there seems to be something wrong coz I only came up to STEP #2


                Steps to Clean Install XP

                If the above instructions for configuring your system to boot from CD or you have acquired the necessary boot floppy/floppies; you can now boot the computer and follow the on screen prompts.

                Have your Product Key available, typical install is around 30 minutes. If setup seems to hang, wait at least 10 minutes + before restarting system. You should experience momentary screen blackouts.

                 
                 
                 1. Power on the computer. Press the Pause/Break key as soon as you see text on the screen.
                [If you currently are running in an OS of any flavor,  insert XP CD and restart computer. Skip to #3 if system is configured to boot from CD.]
                 
                 
                2. Insert XP CD into CD drive. Press ENTER to resume booting from the XP CD. 
                (the BIOS is already set to CDROM as the 1st boot priority)

                Instead of seeing BOOT FROM CD, i saw; :DISK BOOT FAILURE, INSERT SYSTEM DISK & PRESS ENTER"

                WHAT DO I DO NEXT?? I tried to do the instruction over again but it didn't work :'(
                 

                simplyme

                  Topic Starter


                  Rookie
                  is my CD/DVDrom defective?
                  « Reply #10 on: November 30, 2009, 09:17:16 AM »
                  Hey, Patio, i already have a new DVD Writer and i tried to follow the instructions on the link that you have posted on our thread. But there seems to be something wrong coz I only came up to STEP #2


                  Steps to Clean Install XP

                  If the above instructions for configuring your system to boot from CD or you have acquired the necessary boot floppy/floppies; you can now boot the computer and follow the on screen prompts.

                  Have your Product Key available, typical install is around 30 minutes. If setup seems to hang, wait at least 10 minutes + before restarting system. You should experience momentary screen blackouts.

                   
                   
                   1. Power on the computer. Press the Pause/Break key as soon as you see text on the screen.
                  [If you currently are running in an OS of any flavor,  insert XP CD and restart computer. Skip to #3 if system is configured to boot from CD.]
                   
                   
                  2. Insert XP CD into CD drive. Press ENTER to resume booting from the XP CD. 
                  (the BIOS is already set to CDROM as the 1st boot priority)

                  Instead of seeing BOOT FROM CD, i saw;

                  VERIFYING DMI POOL DATA
                  DISK BOOT FAILURE, INSERT SYSTEM DISK & PRESS ENTER"

                  WHAT DO I DO NEXT?? I tried to do the instruction over again but it didn't work
                   

                  patio

                  • Moderator


                  • Genius
                  • Maud' Dib
                  • Thanked: 1769
                    • Yes
                  • Experience: Beginner
                  • OS: Windows 7
                  Re: is my CD/DVDrom defective?
                  « Reply #11 on: November 30, 2009, 09:54:14 AM »
                  What exactly does it say on this Windows CD ? ?
                  " Anyone who goes to a psychiatrist should have his head examined. "

                  simplyme

                    Topic Starter


                    Rookie
                    Re: is my CD/DVDrom defective?
                    « Reply #12 on: November 30, 2009, 10:57:20 AM »
                    just when i pressed the PAUSE/BREAK button and  the pc and put the XP CD into the cdrom drive, i didn't see the BOOT FROM CD notification...instead, this is what i got at the lower part of the monitor: 

                    VERIFYING DMI POOL DATA .....
                    DISK BOOT FAILURE, INSERT SYSTEM DISK & PRESS ENTER"

                    and when i pressed ENTER, the same notification above has shown.


                    I then tried the same procedure to another comp and it worked well! I donno what's wrong with the other comp :-(

                    patio

                    • Moderator


                    • Genius
                    • Maud' Dib
                    • Thanked: 1769
                      • Yes
                    • Experience: Beginner
                    • OS: Windows 7
                    Re: is my CD/DVDrom defective?
                    « Reply #13 on: November 30, 2009, 11:03:03 AM »
                    It's still trying to boot to the hard drive...
                    Did you set the CDRom to be the first boot device in the BIOS ? ?

                    Quote
                    What exactly does it say on this Windows CD ? ?
                    " Anyone who goes to a psychiatrist should have his head examined. "

                    simplyme

                      Topic Starter


                      Rookie
                      Re: is my CD/DVDrom defective?
                      « Reply #14 on: November 30, 2009, 11:19:23 AM »

                      yes i did set it to boot from CD ROM drive (1st boot priority @ the BIOS set up)

                      nothing mentioned about WIN CD it seemed the cdrom is working but nothing displayed on the monitor except that DISK BOOT FAILURE thing and it asks to insert the system disk.  I am using one and the same disk too. :-(