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Author Topic: Intermittent loss of Internet  (Read 3026 times)

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Kapsix

    Topic Starter


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    Intermittent loss of Internet
    « on: April 21, 2010, 06:41:06 AM »
    HI,

    This is my first post and I hope I can get some help.

    First of all, I can generally get on the internet & Email, but after about 10-15~ minutes I lose connectivity.
    I then have to do one of the following:
    1.) restart the computer (sometimes this works)
    2.) reset my IP on command prompt (generally this works)
    but again, after several minutes, I lose connectivity.

    What's been done:
    I contacted my ISP (I have a DSL line), they checked out everything and everything on their end is OK, however, for customer satisfaction, they replaced my modem with a brand new one, as of yesterday,
    but, alas, I continue to have the same problem.  Before the original installation of the DSL, I had my house
    rewired, so everything up to the computer is OK.

    I have a Dell XPS-600 about 4 years old
    Windows XP Service pack 3 (I use auto updates)
    Dual processor, Pentium D 3 G Hz
    2 Gig Ram
    250 Gig HD
    I believe all my drivers are current and up to date.

    Any suggestions, short of buying a new computer would be greatly appreciated.

    Thanks in advance,

    KapSix

    Allan

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    Re: Intermittent loss of Internet
    « Reply #1 on: April 21, 2010, 06:51:08 AM »
    Did this just start or has it always been this way?
    Try a "clean boot" (msconfig - selective startup - uncheck everything). Does it still happen?

    Kapsix

      Topic Starter


      Newbie

      Re: Intermittent loss of Internet
      « Reply #2 on: April 21, 2010, 07:26:21 AM »
      Allen,

      Thanks for the speedy reply, the only thing I have on selective start up is my virus suite.
      I have always been running my comp that way and yes it continues to happen.


      Allan

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      Re: Intermittent loss of Internet
      « Reply #3 on: April 21, 2010, 01:23:41 PM »
      Did this just start or has it always been this way?
      Try a "clean boot" (msconfig - selective startup - uncheck everything). Does it still happen?

      patio

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      Re: Intermittent loss of Internet
      « Reply #4 on: April 22, 2010, 05:18:39 AM »
      Do you have DSL filters on ALL phone lines ? ?
      I'll bet the phone is ringing when this happens...
      " Anyone who goes to a psychiatrist should have his head examined. "