Completely Infected

[abogas]

My computer is completely infected to the extent that I cannot run any executable file. The internet explorer is jammed but I can run firefox. My problem is quite similar to the earlier posting with the topic "infected.exe". I have tried to follow the instructions directed at him but gets stuck as I'm unsure I am following the right directions. Please help me and tell me where to start. Thanks

[harry 48]

http://www.computerhope.com/forum/index.php/topic,46313.0.html

please try and go to above and complete post the 3 logs and an expert will look at them , harry

[abogas]

Thanks Harry. I am new to this forum and also not that knowledgeable with computers. I do not know where to get the logs. Please lead me on. Thanks

[harry 48]

run the malware , when finished , click logs click the recent log , click open , copy and paste to your reply here

run the sas , when finished , click preferences, logs , click the recent log , click view , copy and paste to your reply here

run hijack it will bring up a log when finished , copy and paste to your reply here

[abogas]

Harry, my system is so infected that it cannot install SAS or hijackThis. I have tried in safe mode, but the problem persists. I am trying to install AVG and post the logs as suggested. Thanks again

[harry 48]

rename hjt to snipper.exe

right click the icon on the screen and you will see rename click it

rename sas to anything

[abogas]

Harry, its'been quite frustrating for me as I cannot even run any of the softwares even in safe mode. I downloaded one of the malwares (spydoctor). Upon completion of the scan, it directed me to a purchase site for the infections to be removed. As for SAS, once I try to install, it indicates "the system adminitrator has set policies to prevent this installation" although I am the administrator. I have tried all with my limited knowledge with no success.

[abogas]

Thanks all. Since steps 1 - 3 did not work for me, I proceeded to step 4 and everything is good so far. I have just run hijackThis and the log is pasted below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:37:27 PM, on 12/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\DOCUME~1\GRAHAM~1\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\sniper.exe\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.ca.acer.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [RogersServicepointAgent.exe] "C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe" /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [mpcyobqy] C:\Documents and Settings\Graham Eshun\Local Settings\Application Data\nikjsg\sgqdsysguard.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4899C882-1627-4ADD-8112-6EDC8F951216} (V4image Control) - http://www.visualwebtools.com/v4Image.cab
O16 - DPF: {4C0A00A6-056B-4314-9928-A705EB97A9AE} (VWT4 Control) - http://www.visualwebtools.com/VWT4.cab
O16 - DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} (VodClient Control Class) - http://www.vexcast.com/download/vexcast.cab
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eLock Service (eLockService) -   - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

--
End of file - 10162 bytes

[harry 48]

ok hjt will tell the expert a lot

i think if you turn of spybot teatimer it will let the others run you could try it or for an expert

[SuperDave]

Hello abogas and welcome to Computer Hope Forum. My name is Superdave but you can just call me SD. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
Save Rkill to your desktop.

There are 4 different versions. If one of them won't run then download and try to run the other one.
 
Vista and Win7 users need to right click Rkill and choose Run as Administrator
 

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.exe
Rkill.com
Rkill.scr
Rkill.pif

Once you've gotten one of them to run then try to immediately run the following.
 
Now download and Run exeHelper.

Please download exeHelper from Raktor to your desktop.

• Double-click on exeHelper.com to run the fix. A black window should pop up, press any key to close once the fix is completed. A log file named log.txt will be created in the directory where you ran exeHelper.com Attach the log.txt file to your next message.
  
  Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
  

[harry 48]

i think if you turn of spybot teatimer it will let the others run you could try it or for an expert

was i right above dave

[abogas]

Sorry Dave and Harry. I was away the whole day yesterday and today. Anyway, like I indicated earlier, none of the steps that were indicated worked except step 4. Thus, after that I followed the instructions and used the Ccleaner, SAS and AVG for further cleaning. I posted one of the logs. So far my system is up and running. Please advise if there is anything more I need to do. Thanks
       

[SuperDave]

Hello abogas. Let's try this:

Download ComboFix by sUBs from one of the below links.  Be sure to save it to the Desktop.

link # 1
link #2

Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Vista users Right-click combofix.exe and select Run as Administrator and follow the prompts.
Double-click combofix.exe and follow the prompts.
When finished, ComboFix will produce a log for you.
Post the ComboFix log and a new HijackThis log in your next reply.

NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.

[abogas]

Hi Dave, please see the logs as per your direction:

ComboFix 09-12-23.02 - Graham Eshun 12/24/2009   0:46.1.2 - FAT32x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.894.292 [GMT -5:00]
Running from: c:\documents and settings\Graham Eshun\My Documents\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\kb913800.exe

.
(((((((((((((((((((((((((   Files Created from 2009-11-24 to 2009-12-24  )))))))))))))))))))))))))))))))
.

2009-12-22 15:10 . 2009-12-22 15:10   --------   d-----w-   c:\documents and settings\LocalService\Local Settings\Application Data\ApplicationHistory
2009-12-22 14:04 . 2009-12-22 03:32   3776280   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
2009-12-22 14:04 . 2009-12-22 03:32   4043032   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-12-22 14:04 . 2009-12-22 03:32   916248   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcfgx.dll
2009-12-22 14:04 . 2009-12-22 03:32   3967256   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-12-22 14:04 . 2009-12-22 03:32   2352920   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgresf.dll
2009-12-22 05:26 . 2009-12-22 05:26   --------   d-----w-   c:\documents and settings\Graham Eshun\Local Settings\Application Data\AVG Security Toolbar
2009-12-22 04:14 . 2009-12-22 04:14   --------   d-----w-   C:\$AVG
2009-12-22 03:32 . 2009-12-22 03:32   360584   ----a-w-   c:\windows\system32\drivers\avgtdix.sys
2009-12-22 03:32 . 2009-12-22 03:32   12464   ----a-w-   c:\windows\system32\avgrsstx.dll
2009-12-22 03:32 . 2009-12-22 03:32   333192   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
2009-12-22 03:32 . 2009-12-22 03:32   28424   ----a-w-   c:\windows\system32\drivers\avgmfx86.sys
2009-12-22 03:32 . 2009-12-22 03:32   --------   d-----w-   c:\windows\system32\drivers\Avg
2009-12-22 03:32 . 2009-12-22 03:32   --------   d-----w-   c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-12-22 03:31 . 2009-12-22 03:32   --------   d-----w-   c:\program files\AVG
2009-12-22 03:31 . 2009-12-22 03:31   --------   d-----w-   c:\documents and settings\All Users\Application Data\avg9
2009-12-22 02:52 . 2009-12-22 02:53   52224   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2009-12-22 02:52 . 2009-12-22 02:52   117760   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-12-22 02:52 . 2009-12-22 02:52   --------   d-----w-   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-12-22 02:52 . 2009-12-22 02:52   --------   d-----w-   c:\program files\SUPERAntiSpyware
2009-12-22 02:52 . 2009-12-22 02:52   --------   d-----w-   c:\documents and settings\Graham Eshun\Application Data\SUPERAntiSpyware.com
2009-12-22 02:28 . 2009-12-22 02:28   --------   d-----w-   c:\program files\Trend Micro
2009-12-22 02:13 . 2009-12-22 02:13   --------   d-----w-   c:\program files\CCleaner
2009-12-22 02:01 . 2009-12-22 02:01   411368   ----a-w-   c:\windows\system32\deploytk.dll
2009-12-22 02:01 . 2009-12-22 02:01   --------   d-----w-   c:\program files\Java
2009-12-22 02:01 . 2009-12-22 02:01   152576   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-12-22 02:00 . 2009-12-22 02:00   79488   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-12-22 01:54 . 2009-12-22 01:54   --------   d-----w-   c:\documents and settings\Graham Eshun\Application Data\Malwarebytes
2009-12-22 01:25 . 2009-12-22 01:25   --------   d-----w-   c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-12-22 01:25 . 2009-12-03 21:14   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-22 01:25 . 2009-12-22 01:25   --------   d-----w-   c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-22 01:25 . 2009-12-22 01:25   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2009-12-22 01:25 . 2009-12-03 21:13   19160   ----a-w-   c:\windows\system32\drivers\mbam.sys
2009-12-21 20:57 . 2009-12-21 20:57   --------   d-----w-   C:\log
2009-12-21 16:59 . 2009-12-21 16:59   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
2009-12-21 16:59 . 2009-12-21 16:59   --------   d-sh--w-   c:\documents and settings\Administrator\IETldCache
2009-12-21 16:12 . 2009-12-21 16:12   --------   d-----w-   c:\program files\Common Files\Wise Installation Wizard
2009-12-20 21:07 . 2009-12-20 21:07   --------   d-----w-   c:\documents and settings\Graham Eshun\Local Settings\Application Data\Downloaded Installations
2009-12-20 20:35 . 2009-12-20 20:35   --------   d-----w-   c:\documents and settings\Graham Eshun\Application Data\PC Tools
2009-12-20 20:35 . 2009-12-20 20:35   --------   d-----w-   c:\documents and settings\All Users\Application Data\PC Tools
2009-12-20 14:26 . 2009-12-22 15:44   12   ----a-w-   c:\windows\bthservsdp.dat
2009-12-20 14:12 . 2009-12-20 14:12   --------   d-----w-   C:\FOUND.005
2009-12-20 08:50 . 2009-12-20 08:50   --------   d-----w-   C:\FOUND.004
2009-12-20 08:07 . 2009-12-20 08:07   --------   d-----w-   c:\documents and settings\Graham Eshun\Local Settings\Application Data\nikjsg
2009-12-07 23:07 . 2009-12-07 23:07   --------   d-----w-   C:\FOUND.003
2009-12-01 12:40 . 2009-11-19 16:48   43008   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\Mozilla\Firefox\Profiles\7f6sj5rk.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
2009-12-01 12:40 . 2009-11-19 16:48   340480   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\Mozilla\Firefox\Profiles\7f6sj5rk.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
2009-12-01 12:40 . 2009-11-19 16:48   346624   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\Mozilla\Firefox\Profiles\7f6sj5rk.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
2009-12-01 12:40 . 2009-11-19 16:48   872960   ----a-w-   c:\documents and settings\Graham Eshun\Application Data\Mozilla\Firefox\Profiles\7f6sj5rk.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
2009-11-30 12:35 . 2009-11-30 12:35   --------   d-----w-   c:\documents and settings\LocalService\Local Settings\Application Data\nagasoft
2009-11-29 20:32 . 2009-11-29 20:32   --------   d-----w-   c:\windows\system32\nagasoft
2009-11-26 15:13 . 2009-11-26 15:13   --------   d-----w-   C:\FOUND.002
2009-11-24 22:52 . 2009-11-24 22:52   --------   d-----w-   C:\FOUND.001

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-22 14:41 . 2006-09-22 22:48   41944   ----a-w-   c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-12-21 20:09 . 2009-10-28 22:43   32   --sha-w-   c:\windows\system32\drivers\fidbox2.idx
2009-12-21 20:09 . 2009-10-28 22:43   32   --sha-w-   c:\windows\system32\drivers\fidbox2.dat
2009-12-21 20:09 . 2009-10-28 22:43   32   --sha-w-   c:\windows\system32\drivers\fidbox.idx
2009-12-21 20:09 . 2009-10-28 22:43   32   --sha-w-   c:\windows\system32\drivers\fidbox.dat
2009-11-17 03:13 . 2009-11-17 03:13   --------   d-----w-   c:\documents and settings\Graham Eshun\Application Data\Apple Computer
2009-11-17 03:10 . 2009-11-17 03:10   --------   d-----w-   c:\program files\iPod
2009-11-17 03:10 . 2009-11-17 03:10   --------   d-----w-   c:\program files\iTunes
2009-11-17 03:10 . 2009-11-17 03:10   --------   d-----w-   c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-11-17 03:09 . 2009-11-17 03:09   --------   d-----w-   c:\program files\Bonjour
2009-11-17 03:07 . 2009-11-17 03:07   --------   d-----w-   c:\program files\QuickTime
2009-11-17 03:07 . 2009-11-17 03:07   --------   d-----w-   c:\documents and settings\All Users\Application Data\Apple Computer
2009-11-17 03:06 . 2009-11-17 03:06   --------   d-----w-   c:\program files\Apple Software Update
2009-11-17 03:04 . 2009-11-17 03:04   --------   d-----w-   c:\program files\Common Files\Apple
2009-11-17 03:04 . 2009-11-17 03:04   --------   d-----w-   c:\documents and settings\All Users\Application Data\Apple
2009-11-11 02:53 . 2006-09-22 21:42   86811   ----a-w-   c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-11-04 18:47 . 2009-11-04 18:47   --------   d-----w-   c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-04 18:37 . 2009-11-04 18:37   --------   d-----w-   c:\program files\Spybot - Search & Destroy
2009-11-04 17:28 . 2009-11-04 17:28   --------   d-----w-   c:\program files\Common Files\PC Tools
2009-11-04 17:27 . 2009-11-04 17:27   --------   d-----w-   c:\documents and settings\All Users\Application Data\TEMP
2009-10-29 07:45 . 2006-01-09 16:02   916480   ----a-w-   c:\windows\system32\wininet.dll
2009-10-29 01:58 . 2009-10-29 01:58   79144   ----a-w-   c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-10-28 21:56 . 2009-10-28 21:56   --------   d-----w-   c:\documents and settings\Graham Eshun\Application Data\Rogers Online Protection
2009-10-28 21:56 . 2009-10-28 21:56   --------   d-----w-   c:\program files\Rogers Online Protection
2009-10-28 21:56 . 2009-10-28 21:56   --------   d-----w-   c:\documents and settings\All Users\Application Data\Rogers Online Protection
2009-10-21 05:38 . 2004-08-11 01:00   75776   ----a-w-   c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2004-08-11 01:00   25088   ----a-w-   c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-11 01:00   265728   ----a-w-   c:\windows\system32\drivers\http.sys
2009-10-14 15:42 . 2009-10-14 15:37   163142   ----a-w-   c:\windows\hpoins28.dat
2009-10-13 10:30 . 2004-08-11 01:00   270336   ----a-w-   c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2004-08-11 01:00   149504   ----a-w-   c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2004-08-11 01:00   79872   ----a-w-   c:\windows\system32\raschap.dll
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-11-25 18:01   1230080   ----a-w-   c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-15 39408]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-12-16 2002160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 90112]
"RTHDCPL"="RTHDCPL.EXE" [2006-08-16 16248320]
"SkyTel"="SkyTel.EXE" [2006-08-16 2879488]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2006-08-16 53248]
"ntiMUI"="c:\program files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe" [2006-05-15 45056]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2006-08-01 346112]
"Acer ePresentation HPD"="c:\acer\Empowering Technology\ePresentation\ePresentation.exe" [2006-07-28 208896]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-11 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-11 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-11 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-11 455168]
"ePower_DMC"="c:\acer\Empowering Technology\ePower\ePower_DMC.exe" [2006-08-30 442368]
"Boot"="c:\acer\Empowering Technology\ePower\Boot.exe" [2006-03-16 579584]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-08-16 766041]
"LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2006-09-08 479232]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2006-06-01 413696]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-09-28 198160]
"RogersServicepointAgent.exe"="c:\program files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe" [2009-02-27 3228912]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-12-22 149280]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-12-22 2033432]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Acer Empowering Technology.lnk - c:\acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe [2006-8-3 45056]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21   548352   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-12-22 03:32   12464   ----a-w-   c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\msiserver]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\TVUPlayer\\TVUPlayer.exe"=
"c:\\WINDOWS\\System32\\FXSCLNT.exe"=
"c:\\Program Files\\Real\\RealPlayer\\RealPlay.exe"=
"c:\\Program Files\\Messenger\\MSMSGS.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [12/21/2009 10:32 PM 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [12/21/2009 10:32 PM 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [12/16/2009 4:26 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/16/2009 4:26 PM 74480]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [12/21/2009 10:32 PM 285392]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/16/2009 4:27 PM 7408]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
vvdsvc   REG_MULTI_SZ      vvdsvc
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = hxxp://en.ca.acer.yahoo.com/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
DPF: {4899C882-1627-4ADD-8112-6EDC8F951216} - hxxp://www.visualwebtools.com/v4Image.cab
DPF: {4C0A00A6-056B-4314-9928-A705EB97A9AE} - hxxp://www.visualwebtools.com/VWT4.cab
FF - ProfilePath - c:\documents and settings\Graham Eshun\Application Data\Mozilla\Firefox\Profiles\7f6sj5rk.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: keyword.URL -
FF - component: c:\documents and settings\Graham Eshun\Application Data\Mozilla\Firefox\Profiles\7f6sj5rk.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\Real\RealPlayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\Graham Eshun\Application Data\Mozilla\Firefox\Profiles\7f6sj5rk.default\extensions\[email protected]\plugins\npTVUAx.dll
FF - plugin: c:\program files\Rogers Online Protection\Rogers Servicepoint Agent\nprpspa.dll
FF - plugin: c:\program files\Veetle\Player\npvlc.dll
FF - plugin: c:\program files\Veetle\plugins\npVeetle.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-mpcyobqy - c:\documents and settings\Graham Eshun\Local Settings\Application Data\nikjsg\sgqdsysguard.exe
HKLM-Run-LaunchApp - (no file)
HKLM-Run-eLockMonitor - c:\acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
AddRemove-HijackThis - c:\program files\Trend Micro\HijackThis\HijackThis.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-24 00:49
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ... 

scanning hidden autostart entries ...

scanning hidden files ... 

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(708)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-12-24  00:51:34
ComboFix-quarantined-files.txt  2009-12-24 05:51

Pre-Run: 26,003,111,936 bytes free
Post-Run: 26,112,065,536 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect /usepmtimer

- - End Of File - - 29913FB75E9F69337D6F70040B6B2D0D

hIJACKtHIS
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:58:04 AM, on 12/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\sniper.exe\HijackThis.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgentComHandler.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.ca.acer.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [RogersServicepointAgent.exe] "C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe" /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4899C882-1627-4ADD-8112-6EDC8F951216} (V4image Control) - http://www.visualwebtools.com/v4Image.cab
O16 - DPF: {4C0A00A6-056B-4314-9928-A705EB97A9AE} (VWT4 Control) - http://www.visualwebtools.com/VWT4.cab
O16 - DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} (VodClient Control Class) - http://www.vexcast.com/download/vexcast.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eLock Service (eLockService) -   - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

--
End of file - 10978 bytes

[SuperDave]

Hello abogas. Please do this:

SUPERAntiSpyware

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

Download SuperAntispyware Free Edition (SAS)
* Double-click the icon on your desktop to run the installer.
* When asked to Update the program definitions, click Yes
* If you encounter any problems while downloading the updates, manually download and unzip them from here
* Next click the Preferences button.

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
* Click the Scanning Control tab.
* Under Scanner Options make sure only the following are checked:

•Close browsers before scanning
•Scan for tracking cookies
•Terminate memory threats before quarantining
•Please leave the others unchecked

•Click the Close button to leave the control center screen.

* On the main screen click Scan your computer
* On the left check the box for the drive you are scanning.
* On the right choose Perform Complete Scan
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete a summary box will appear. Click OK
* Make sure everything in the white box has a check next to it, then click Next
* It will quarantine what it found and if it asks if you want to reboot, click Yes

•To retrieve the removal information please do the following:
•After reboot, double-click the SUPERAntiSpyware icon on your desktop.
•Click Preferences. Click the Statistics/Logs tab.

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

•It will open in your default text editor (preferably Notepad).
•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

* Save the log somewhere you can easily find it. (normally the desktop)
* Click close and close again to exit the program.
*Copy and Paste the log in your post

Malwarebytes' Anti-Malware (MBAM)

If you already have Malwarebytes be sure to check for updates before scanning!

Download Malwarebytes Anti-Malware and save it to your desktop. Alternate download link

•Double-click mbam-setup.exe and follow the prompts to install the program.

•Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

•If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.

•If an update is found, it will download and install the latest version.
•Once the program has loaded, select Perform Quick Scan, then click Scan.

•When the scan is complete, click OK, then Show Results to view the results.

•Be sure that everything is checked, and click Remove Selected.

•When completed, a log will open in Notepad. Save it to a convenient location like the Desktop.

•The log is also automatically saved and can be viewed later by clicking the Logs tab in MBAM.

•Copy and Paste the contents of the report in your reply.

•Exit MBAM.
.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.

Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.

Exit out of MessengerDisable then delete the two files that were put on the desktop.

Please delete any copies of ComboFix from your desktop.

Download ComboFix by sUBs from one of the below links.  Be sure to save it to the Desktop.

link # 1
Link # 2

**Note:  It is important that it is saved directly to your Desktop

DO NOT run it yet!

Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

Delete these files/folders, as follows:

1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
It must be Notepad, not Wordpad.
2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C

Code: [Select]

KillAll::

Folder::
C:\FOUND.005
C:\FOUND.004
C:\FOUND.003
C:\FOUND.002
C:\FOUND.001


3. Go to the Notepad window and click Edit > Paste
4. Then click File > Save
5. Name the file CFScript.txt - Save the file to your Desktop
6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!



ComboFix will begin to execute, just follow the prompts.
After reboot (in case it asks to reboot), it will produce a log for you.
Post that log (Combofix.txt) in your next reply.

Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freeze

Logs required:
SAS
MBAM
ComboFix