I'm having trouble which may relate to my hard drive. I went to Western Digital and downloaded a diagnostic program which must be activated by booting from my CD drive. I thought Vista's "burn" function which appears across the top of the explorer window would do the trick, but it doesn't. The disk will not boot. I noticed that they recommend using Nero or Roxio.
I did a google search for CD burners and got both on the list. Roxio was $49 but Nero said "Free Download". That sounded pretty good! Clicking on the link took me to a Roxio ad with a big "download" button. I clicked and this took me to a "Three Step Sign In" which had the name Nero.9-Ultra.com above and Software HQ below. I filled in my name and email and clicked next.
Here I found three options: three years for 12.95 per year
two years for 15.95 per year
one year for 19.95
There was no other option and I guessed $20 wasn't all that bad for a valuable tool, I was in a hurry to get on with the test ... I put in my card number, etc at the next screen and pressed next.
The screen said congratulations! Over in the corner it said: You are being charged $52.80 - no explanation what the additional $32 was for!!
It also said "use your email to log in" (there had been no password established)
I entered my email and was given a list of software types, had to pick out CD burners all over again and when I clicked on Nero I was taken to CNET downloads and presented with a "free trial" version of Nero which I could upgrade later for only $72!!
What do you folks know about Software HQ?
I'm stopping payment in the morning!!
Dave Lea in Fish Creek, WI