I have "Your computer is infected virus"

[[email protected]]

I installed Norton 360, because they said it would remove the virus, it found the virus and did remove it, but now the computer won't let me log in, it logs right back out and I can't log into safe mode, or restart from last known working, the only thing I can do is msdos, I tried scandisk but it didn't find anything. Can someone please help?

[SuperDave]

Go to this link to create a Rescue CD or to this site to create a Rescue USB. Carefully follow all the instructions for whichever method you choose.

[[email protected]]

Neither of these worked, when the computer turns on it will go in F2, Safe mode will not work, F10 only goes back to regular log in, and F12 runs a diagnostic tests. The computer will boot, show the windows screen, show my background picture, and then go to log in screen, when I press log in, it immiedately logs me out. I tried the Dr. WEB live and the avira antivirescue and neither work. The computer will not boot them. I put them in shut the unit off and turned it back on, it will not read the disks. Do you know anything else I can try?

[SuperDave]

You have to re-configure your BIOS to look at the disk drive first in Setup.

[[email protected]]

and how do I do that?

[[email protected]]

OK I go into F2 and change it to read disk first, it still won't read that disk.

[SuperDave]

Are you sure that you created the disk correctly? If you have a memory stick, trying creating a rescue USB.