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Author Topic: Computer Crash  (Read 6724 times)

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Gold and Blue

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    Computer Crash
    « on: January 13, 2010, 07:44:38 PM »
    Have: Dell Inspiron 1000
    Using Microsoft Windows XP
    My computer will start but that’s about it. The cd driver does not recognize cd’s. Computer does not recognize flash drives. Can’t log onto internet. I plug the phone jack into the back of the computer but it does not recognize it. Can’t open anything on computer. Cant open itunes, Microsoft word, etc… I want to be able to get my pictures, music and word docs off the computer. I need the pictures and word docs badly.
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    Quantos



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    Re: Computer Crash
    « Reply #1 on: January 13, 2010, 08:15:07 PM »
    Have you tried starting the computer in Safe Mode?
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    Gold and Blue

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      Re: Computer Crash
      « Reply #2 on: January 13, 2010, 10:32:45 PM »
      Still Nothing
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      JJ 3000



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      Re: Computer Crash
      « Reply #3 on: January 13, 2010, 10:37:15 PM »
      Do you have any virus protection?

      How long has this been happening?

      Did you make any changes to the computer right before this started?
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      Gold and Blue

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        Re: Computer Crash
        « Reply #4 on: January 13, 2010, 11:14:10 PM »
        Had AVG virus protection but apparently it's not working.

        It's been going on for about a month.

        None that I can remember.
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        JJ 3000



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        Re: Computer Crash
        « Reply #5 on: January 14, 2010, 12:35:37 AM »
        Do you  have your XP CD? You may need to do a repair install. A repair will leave all of your pics and word docs intact.
        However...
        If I were you I would slave that drive in another computer and get the data off of it before I did anything else. How experienced are you with computer hardware?
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        Gold and Blue

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          Re: Computer Crash
          « Reply #6 on: January 14, 2010, 01:46:45 AM »
          Not very experienced.

          How do I save the drive in another computer? Is it complicated?
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          jkolak



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            Re: Computer Crash
            « Reply #7 on: January 14, 2010, 08:01:32 AM »
            You may want to get a friend more familiar with computers to help you.

            He is talking about taking the hard drive out of your computer and putting it into a running computer as a second drive so that the data can be copied off of it before you lose your data to hardware failure or virus activity.
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            patio

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            Re: Computer Crash
            « Reply #8 on: January 14, 2010, 08:04:03 AM »
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            Gold and Blue

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              Re: Computer Crash
              « Reply #9 on: January 14, 2010, 10:24:39 AM »
              Are there different directions for a dell inspirion 1000 laptop? Or any laptop?
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              patio

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              Re: Computer Crash
              « Reply #10 on: January 14, 2010, 10:31:02 AM »
              Laptop drive you will need an adapter...



              2.5" to IDE adapter...Bout 5 to 8 Bucks from any PC store...
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              " Anyone who goes to a psychiatrist should have his head examined. "

              jkolak



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                Re: Computer Crash
                « Reply #11 on: January 14, 2010, 10:36:47 AM »
                Depending upon the laptop, the drive can also be quite difficult to remove. Some really need to go into the shop just to get it out.

                This would rather defeat the purpose of the Do-It-Yourself approach to rescuing your data. Some shops may not be very diligent about trying to rescue your data, too.

                You might be better off setting your BIOS to boot from CD, and then boot up with a Live CD. Then transfer your files to a USB drive or across a network connection to another computer.
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                patio

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                Re: Computer Crash
                « Reply #12 on: January 14, 2010, 10:39:14 AM »
                Most laptops have an access panel to remove the HDD with 1 or 2 screws...
                Any other design would be foolish.
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                " Anyone who goes to a psychiatrist should have his head examined. "

                Gold and Blue

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                  Re: Computer Crash
                  « Reply #13 on: January 14, 2010, 10:40:46 AM »
                  Looks a little over my head do I have any other options?
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                  Gold and Blue

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                    Re: Computer Crash
                    « Reply #14 on: January 14, 2010, 10:43:18 AM »
                    How do I do this boot up with a Live CD. Then transfer your files to a USB drive or across a network connection to another computer.
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