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Author Topic: device manager shows question marks galore. no sound. screenshots.  (Read 15511 times)

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ejames82

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    Re: device manager shows question marks galore. no sound. screenshots.
    « Reply #15 on: February 01, 2010, 09:41:44 AM »
    oh i forgot to mention (there wasn't time) that there is an exe on the desktop.

    should i give that a try?
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    Allan

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    Re: device manager shows question marks galore. no sound. screenshots.
    « Reply #16 on: February 01, 2010, 09:43:04 AM »
    YES
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    ejames82

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      Re: device manager shows question marks galore. no sound. screenshots.
      « Reply #17 on: February 01, 2010, 09:44:28 AM »
      i'm going to do it right away, Allan.
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      ejames82

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        Re: device manager shows question marks galore. no sound. screenshots.
        « Reply #18 on: February 01, 2010, 09:48:02 AM »
        it still didn't work.

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        ejames82

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          Re: device manager shows question marks galore. no sound. screenshots.
          « Reply #19 on: February 01, 2010, 10:04:50 AM »
          just thought i would let you know what device manager looks like at this time.  i have not tried anything here.

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          Allan

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          Re: device manager shows question marks galore. no sound. screenshots.
          « Reply #20 on: February 01, 2010, 10:05:34 AM »
          Okay. In device manager double-click on the smbus controller. Click on the Driver Tab - Update Driver Button - Do NOT connect to the web - Install from a specific location - and point it to the SMBUSati.inf file then click OK
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          ejames82

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            Re: device manager shows question marks galore. no sound. screenshots.
            « Reply #21 on: February 01, 2010, 10:11:19 AM »
            right away Allan.
            thanks.
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            ejames82

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              Re: device manager shows question marks galore. no sound. screenshots.
              « Reply #22 on: February 01, 2010, 10:23:52 AM »
              i think that worked.

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              Allan

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              Re: device manager shows question marks galore. no sound. screenshots.
              « Reply #23 on: February 01, 2010, 10:25:51 AM »
              Okay, now reboot and let's see what device manager looks like.
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              ejames82

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                Re: device manager shows question marks galore. no sound. screenshots.
                « Reply #24 on: February 01, 2010, 10:28:09 AM »
                here's what it looks like now.

                will reboot shortly thereafter.

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                ejames82

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                  Re: device manager shows question marks galore. no sound. screenshots.
                  « Reply #25 on: February 01, 2010, 10:33:16 AM »
                  device manager still says the same thing as before i rebooted.

                  thanks to everyone for their help thusfar.
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                  Allan

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                  Re: device manager shows question marks galore. no sound. screenshots.
                  « Reply #26 on: February 01, 2010, 10:39:48 AM »
                  Okay, from the list below (at http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1817035) install the graphics driver and the modem driver (if you have a modem)

                  »   Spring 2006 Original ATI Radeon Xpress 200 Graphics Drivers
                     11-2005   8.17.0.0   -   63.85M
                  »  Spring 2006 Original Modem Driver Collection
                     11-2005   N/A   -   4.15M
                  »  Spring 2006 Original Realtek AC'97 Audio Drivers
                     11-2005   5.10.0.5910   -   15.01M
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                  Allan

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                  Re: device manager shows question marks galore. no sound. screenshots.
                  « Reply #27 on: February 01, 2010, 10:41:58 AM »
                  Also, you can now delete the .exe icon from your desktop and the c:\softpaq folder
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                  ejames82

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                    Re: device manager shows question marks galore. no sound. screenshots.
                    « Reply #28 on: February 01, 2010, 10:47:46 AM »
                    1. downloading the video driver
                    2. how do i tell whether i need the modem driver?  does everest help with this?
                    3. already have the audio driver (that's when i screwed up and didn't wait)
                    4. will also delete softpaq folder

                    thanks.
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                    Allan

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                    Re: device manager shows question marks galore. no sound. screenshots.
                    « Reply #29 on: February 01, 2010, 10:49:54 AM »
                    Do you have a modem? I'm guessing yes because of the yellow error next to PCI communications device. Yes, everest may help - but just look at the back of your computer - is there a place for a telephone plug? How do you get online?
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