Windows update crash. Hardware?

[touchstone57]

Hey my mum's computer broke so my info is limited.

From what she tells me she did a system update (its Wins XP SP2). When the computer restarted it failed to work. The options are given to start windows again in last known configuaration, safe mode etc etc, but when selected the computer just goes to blue screen of death or restarts.

I tried reinstalling Windows but to no avail, it came up with the set up screen but eventually goes to the blue screen of death. I messed around with the BIOS but couldn't get anything to work. From the appearance the CPU is at 81 degrees celcius, is this normal?

I'm not sure what else I can do as I'm unable to reset the HDD, any ideas?

Thanks

[Ryder17z]

81 degrees celsius isn't normal, some computers shutdown by auto when their cpu's reaches 80 degrees or higher


25 to 40 degrees sounds more normal, assuming it's a computer with normal cooling and it's not under load (Bios is almost like idle, so the temperature should be low)