My internet explorer is always freezing on me, mostly when i go to exit off of it. I will exit and it just sits there and does not exit and at that point i cant even move the mouse i have to shut the computer down and turn it back on to do anything. then when it comes back on it says that the computer was not shut down properly and i lost some info even though i did shut it down right. It tells me to enter F1 to go to windows and F2 to fix the problem . I have no idea what to do when i hit f2 it just gives me all this computer talk that i dont understand. I have tried to defrag and cleanup the c drive but that doesent do anything. i also went and bought this expencive viris disk calledkaspersky internet security 2010 that best buy told me to get and it did nothing. i dont know what else to do. im not that great with computer the most i can do is defrage from there im lost, can someone please save me from my computer.