installer_msi__win_msi wants to unzip and load to....

[Thomas Bailey]

On my windows 7 Velocity desktop I keep getting a blue/green window that displays on the screen asking me to unzip and install files to a folder in my "C" Drive. The window or unzipper /extractor is presented by a company called: "Files Compressed" and the unzipped program (?) is called: installer_msi__win_msi. I can cancel the unzipping, but in about two hours or so the window will display again. It always displays when I boot. I have Norton Internet Security and have "run" the scanner without the program being removed. No software additions to the comp. excepting  Logitec Webcam Software.
Any ideas? Thank You.

[kenbob2311]

Do you have a install disc?
if so, RE-INSTALL!!!!!
p.s. back up first

[Allan]

Ignore the above post.

What led up to this (What is new or different since the last time everything worked properly)? And what happens when you boot to safe mode?

[Thomas Bailey]

Allan,
I started the machine in safe mode and the window does not come up. Nothing for 20 min. since boot.
All we have done is installed (plugged in) a Logitec WebCam.
the cam works fine, but of course I went ahead and installed the software that comes with it 'cause I'm curious. To tell you the truth I think the webcam was installed about a monthbefore this blue/green panel showed up.
Went to MSCONFIG to see the services and start prog. but nothing shows in their entries at all to start a "File Installer" prog. I recognize all the programs that are checked to run.
Ran Windows Update and it installed an Office 2007 update and a Serv Pk. 3 update.
Restarted.
I took a screen shot of the window as it shows on the PC if you wish to see it.

[Thomas Bailey]

Using Image Stack:http://imageshack.us/photo/my-images/545/f03bedc51b8546819431989.jpg/

[kenbob2311]

Just try to go to task manager and right click the name of the program and then hit Go to Process and then kill the app. Repeat until gone!   

[Thomas Bailey]

Went to MSCONFIG > Sevices turned off...still comes up as a running window looking for a prog. to "open" its files.
Went to Admin> windows prog. left open and turned off Windows installer...still opens and spins looking for a prog. to open.
The prog. is "off" told not to start up and it still keeps coming back. Must be adware or a spyware prog. that pulls open the Win. Installer trying to get it going so it can unload. So I ran my Spyware Sweeper and it doesn't find the spyware prog.
Task Mgr.? worth a try at this point.

[kenbob2311]

ok we might have to connect via remote desktop

[kenbob2311]

ok use mikogo and session id is 528-310-682

[patio]

As a Forum and a Help Chat we do not support remote desktop to other people's PC's for obvious reasons...

Topic Closed.

Thomas if you need further assistance just start a new Post or PM myself or any of the Staff...
Thanx.