SFC/scannow corrupt files - see log CBS info and now what?

[beachgirl15]

2015-12-15 17:51:34, Info                  DISM   Service Pack Cleanup UI: PID=6808 Superseded Service Packs 0  - CScavengeCleanup::GetSpaceUsed
2015-12-15 17:54:41, Info                  CBS    DC: Ensuring the online components hive is loaded to load maps...
2015-12-15 17:54:41, Info                  CBS    Failed getting top level deployments [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-12-15 17:54:41, Info                  CBS    Failed getting top level deployments [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-12-15 17:54:41, Info                  CBS    Failed getting top level deployments [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-12-15 17:54:42, Info                  CBS    DC: Clearing cache...
2015-12-15 17:54:42, Info                  CBS    DC: Finding superseded packages...
2015-12-15 17:54:42, Info                  CBS    Skipping: Microsoft-Windows-CodecPack-Basic-Package~31bf3856ad364e35~amd64~~6.1.7601.17514 due to applicability
2015-12-15 17:54:42, Info                  CBS    Skipping: Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0 due to applicability
2015-12-15 17:54:42, Info                  CBS    Skipping: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0 due to applicability
2015-12-15 17:54:43, Info                  CBS    Skipping: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428 due to applicability
2015-12-15 17:54:43, Info                  CBS    Skipping: Microsoft-Windows-LocalPack-AU-Package~31bf3856ad364e35~amd64~~6.1.7600.16385 due to applicability
2015-12-15 17:54:43, Info                  CBS    Skipping: Microsoft-Windows-LocalPack-

[patio]

Did you run SFC from the Win DVD ? ?

[beachgirl15]

No,, I followed the instructions from this Computer Hope site which said to do it if you were having trouble with constant "Not Responding" issues.

[patio]

Try running it again and re-boot after...which Win version ? ?

[beachgirl15]

Windows 7 I believe.  Tried to do update to 10 but it failed

[SuperDave]

To Run the SFC /SCANNOW Command in Windows 7
1. Open an elevated command prompt.

2. To Scan and Repair System Files
NOTE: Scans the integrity of all protected system files and repairs the system files if needed.
A) In the elevated command prompt, type sfc /scannow and press Enter. (see screenshot below)
NOTE: This may take some time to finish.



B) Go to step 4.

3. To Only Verify if the System Files are Corrupted
NOTE: Scans and only verifies the integrity of all proteced system files only.
A) In the elevated command prompt, type sfc /verifyonly and press Enter.

4. When the scan is complete, hopefully you will see all is ok like the screenshot below.
NOTE: If not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.



5. When done, close the elevated command prompt.

[beachgirl15]

Thank you.  I will give it a try.

[Allan]

beachgirl - I'm going to delete some of your original post just to make this thread a little more readable.