Scanner Problem !

[forrestback]

  
Hello:
 Not sure if this is the correct forum, But.
  all of a sudden, My scanner will not respond to the "acquire" command.
I have two programs that I like to use and neither one of them will cause the scanner to start scan.
  My scanner has a button on it called "scan" and when I press it, I will let me scan to some other programs, But not either of the programs I like to use "Photostudio" and "Picture Perfect". These have worked just fine before and with this same scanner "Cannon N676U.
  Can someone offer some help please.
F. Back

[GX1_Man]

Reinstalling the scanner software as well as the editing software would be a good place to start, assuming it worked perfectly before and not now. I can't imagine what could have happened, if absolutely nothing else changed with the system.

[forrestback]

 
Hi:
Thank you for your quick reply. The disc that came with my Scaner was damaged so I couldn't re-install. However I was able to download the latest drivers on line from Canon, and now all is well
Thank you very much.
F. Back

[GX1_Man]

You're welcome and thanks for posting back.