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Author Topic: Need assistance with a virus I've got.  (Read 4195 times)

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GeekMan187

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Need assistance with a virus I've got.
« on: January 06, 2006, 10:03:27 PM »
I'm new here so I want to first say hello.  I'm an intermediate computer user but this virus I have has got me stumped.  According to Norton it's the Trojan.Zlob virus.  I've gone through the removal for this particular virus step-by-step twice.  The first time I ran the virus scan I had two infected files:
 
hp4c5a.tmp, and
ld48df.tmp
 
both of which could not be accessed, quarantined, or deleted.  

When I got to the registry section of the removal process, most of the registry keys they wanted me to browse to and delete were not present.  Ok, now I'm getting pissed.....lol.  I was able to delete the two infected files because with the removal process you had to be in Safe Mode.  So I finished the steps (well the ones I could), and restarted normally.  This time Norton detects yet another two infected files, with the same virus name, Trojan.Zlob.  The weird part is that the names of these files were close to the one mentioned above.  They were:
 
hp4DA4.tmp, and
ld4A0B.tmp.
 
At this point I decided not to go through the removal process assuming that the same thing would happen.  
 
If anyone of you has experienced this and knows how to successfully remove this virus, please let me know.  My email address is [email protected].  I hope that I've described my issue well, but if need be I have more information.  Thank you.
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Fed

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    • OS: Windows XP
    Re: Need assistance with a virus I've got.
    « Reply #1 on: January 06, 2006, 10:14:56 PM »
    Ewido is very good at removing trojans.
    http://www.ewido.net/en/

    Tip: Turn off System Restore when you remove it.
    « Last Edit: January 06, 2006, 10:17:36 PM by Fed »
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    GeekMan187

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    Re: Need assistance with a virus I've got.
    « Reply #2 on: January 06, 2006, 10:40:59 PM »
    Thank you for the advice.  Now if this program does not do the trick, would the next step be to wipe the HD?? :-?
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    Fed

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      Re: Need assistance with a virus I've got.
      « Reply #3 on: January 06, 2006, 10:43:51 PM »
      No, and I'd be very surprised of Ewido doesn't remove it for you.
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      GeekMan187

      • Guest
      Re: Need assistance with a virus I've got.
      « Reply #4 on: January 06, 2006, 10:46:30 PM »
      Alright, cool.  Yeah with your first message, I did have system restore turned off.  Does this make the situation worse?
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      Fed

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        Re: Need assistance with a virus I've got.
        « Reply #5 on: January 06, 2006, 10:58:31 PM »
        Relax, it's only a bug. :)
        Turning off system restore is better as is scanning in safe mode.
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        Champion_Munch

        • Guest
        Re: Need assistance with a virus I've got.
        « Reply #6 on: January 07, 2006, 09:34:53 PM »
        Where were those files located? Have you cleaned out temporary files?

        with regards
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        GeekMan187

        • Guest
        Re: Need assistance with a virus I've got.
        « Reply #7 on: January 07, 2006, 11:55:14 PM »
        They were located in the System32 folder.  I did not try to delete my temporary files.....just the internet temp. files.
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