A client I support keeps having troubles with Norton 2006 on his system giving him a 1814 error code for Live Updates. When selecting to manually run a live update it comes up as No Connection to Internet, yet he is online via Broadband.
I uninstalled NAV2006 and reinstalled, and it seemed to go away, but then came back.
I then followed the steps at Symantec for this error, but it's still there. It will take updates via downloading the defininitions from Symantecs site and executing to run the def update. Also the system is clean of any viruses and behaves normal otherwise.... Any suggestions???
I'm thinking it might be a registry problem since he upgraded from Nav2003 to 2006, and maybe an orphan entry is there still for 2003 when he had dial-up via AOL.
Maybe a full rebuild is needed, but he doesnt know where his system restore CD's are for his eMachine and it doesnt have a D partition with the restore set there, so I'd like to fix this without having to rebuild if at all possible...
