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Author Topic: multiple AOL icons in systray...confusing...please help  (Read 2931 times)

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sam123

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multiple AOL icons in systray...confusing...please help
« on: April 11, 2007, 02:32:12 PM »
recently aol icons have begun filling up my systray, about every five or ten minutes anouther icon appears. this is extremely frustrating any help would be nice

GX1_Man

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Re: multiple AOL icons in systray...confusing...please help
« Reply #1 on: April 11, 2007, 05:10:59 PM »
Hints about your operating system, spyware/virus scanners and a lot more would be helpful. See below.

patio

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Re: multiple AOL icons in systray...confusing...please help
« Reply #2 on: April 11, 2007, 08:33:12 PM »
Not much info to work on here...
" Anyone who goes to a psychiatrist should have his head examined. "

sam123

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Re: multiple AOL icons in systray...confusing...please help
« Reply #3 on: April 12, 2007, 05:31:08 PM »
heres some more information:
 
recently AOL icons keep appearing in my windows xp home edition systray. about every 5 or 10 minutes anouther aol icon will appear. when i hover over it with my pointer, it reads: "AOL connection available". Its normal for me to have my usual one AOL icon in the systray, but if i leave the computer on for a few hours and come back, the enitire task bar is filled up with at least 50 aol icons. If I slide my pointer across the taskbar, they will disapeer, but they will keep appearing after a time.
           I have tryed reinstalling AOl, but the problem keeps occuring. this is extremely confusing, any help would be nice.

(and hiding inactive icons on the taskbar properties doesn't help.)

CBMatt

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Re: multiple AOL icons in systray...confusing...please help
« Reply #4 on: April 12, 2007, 05:43:14 PM »
Hints about your operating system, spyware/virus scanners and a lot more would be helpful. See below.
When was the last time you did a virus scan?
How long have you had this problem?
Can you think of any changes you made prior this problem?
Quote
An undefined problem has an infinite number of solutions.
—Robert A. Humphrey

sam123

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Re: multiple AOL icons in systray...confusing...please help
« Reply #5 on: April 12, 2007, 05:56:47 PM »
I have been doing virus, spyware, adware scans constantly, no threats have been detected. I have had this problem for about a week. I have made no major changes to my computer or installed any new programs prior to this happening.

CBMatt

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Re: multiple AOL icons in systray...confusing...please help
« Reply #6 on: April 12, 2007, 06:54:21 PM »
Have you tried using System Restore and rolling back to a time before this problem started?

Also...exactly which protection programs do you have?  Are all of the definitions up-to-date and are you scanning in Safe Mode?  And make sure you're not scanning with all of these programs at once.
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An undefined problem has an infinite number of solutions.
—Robert A. Humphrey

sam123

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Re: multiple AOL icons in systray...confusing...please help
« Reply #7 on: April 12, 2007, 08:28:16 PM »
all my virus scan/ spyware programs are on AOL secuity center. But, I will try the system restore idea.

what are the advantages of scanning in safe mode?

CBMatt

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Re: multiple AOL icons in systray...confusing...please help
« Reply #8 on: April 12, 2007, 08:47:49 PM »
I would suggest getting AVG Anti-Spyware (it's free), updating it, and running a full scan in Safe Mode.  When in Safe Mode, malware (viruses, spyware, adware, etc.) isn't actively running because your computer is only using the essentials.  This makes malware easier to detect and clean.
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An undefined problem has an infinite number of solutions.
—Robert A. Humphrey

sam123

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Re: multiple AOL icons in systray...confusing...please help
« Reply #9 on: April 13, 2007, 08:25:52 PM »
i tryed the system restore option and it didnt solve my problem, after many attempts at going back a week, 2 weeks, and eventually 3 months, the problem still persisted. AOL icons continued to fill up my systray. I have run virus scans in  safe mode, nothing turns up.
It may be a porblem with my AOL settings but I doubt it.

CBMatt

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Re: multiple AOL icons in systray...confusing...please help
« Reply #10 on: April 14, 2007, 02:08:08 AM »
Have you double-checked your settings, just for the heck of it?
Also, which version are you using and have you tried contacting AOL about your problem?

If you are using 9.0, perhaps you can try the Quick Restore.  I haven't had any need to do this myself, so I don't know if you'll need to back up your e-mail, but I would do so just to be on the safe side.
Quote
An undefined problem has an infinite number of solutions.
—Robert A. Humphrey