I have difficulty downloading updates. help

[great_jaspah]

why is it that i can connect to the internet via wifi yet my avg antivirus and avg anti-spyware could not connect to the update servers? i wrote them, they did not respond yet. is it in my settings? or is my server hindering me from doing this? thank you.

[great_jaspah]

i have just downloaded the updates manually (and not via the avg icon) but i could not open the file because it is in the *.bin format. can you suggest what free downloadable program i could effectively use? thank you.

[CBMatt]

How long has this been happening?  It's possible that the servers were just down when you tried; it happens fairly often (just now happened to me).  If you would like to update AVG Anti-Virus manually, update just like you normally would.  But this time, click on Folder instead of Internet and navigate to the .bin file you downloaded.

As for Anti-Spyware...you might just have to keep trying until you get through.  As far as I know, they don't have manual update downloads for this program; only Anti-Virus.

[dl65]

great_jaspah .......Re your AVG updates.....

AVG anti-virus should update automatically every day ...... assuming your pc is on at the time specified for the update.

AVG Antispyware ........ Must be updated manually, unless you have the paid for version .   I just did a antispyware update manually , I just clicked the update icon, was connected and d/l the updates .

Is it possible your system is infected ?

dl65