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Author Topic: Need help to read backed up files from "my documents"  (Read 2654 times)

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rlokoff

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Need help to read backed up files from "my documents"
« on: June 18, 2007, 08:19:37 PM »
Just recently my computer was corrupted and I had to send it out to the geek squad at best buy. They used a recovery disc to rejuvinate my computer. During this process they backed up "my photos" and "my documents". When I downloaded " my documents " the text comes up scrambled and not in the format I originally used to write them.  I have windows xp and I used microsoft works to write the text for all of my documents. The backed up files are on a cd-rom and I can download the documents, I just can't read them. There are a lot of precious documents I want to save. If you can help, I would appreciate it. Thank you,   Rob

dl65

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    Re: Need help to read backed up files from "my documents"
    « Reply #1 on: June 18, 2007, 09:08:43 PM »
    rlokoff ....... What format did the Geek Squad use when they backed up your important files ?

    Have you asked them ?


    dl65  ::)
    If you don't know the answer, it isn't a dumb question.