Resolved: windows jumping around while scrolling

[Rose B]

My husband just reinstalled XP on his computer after it crashed and now every time he has a window open and scrolls, the window jumps all over the screen.  He very seldom has windows maximized so it has become quite a problem.

[Zylstra]

Hmm

I'm not sure if this will solve the issue or not, but lets try anyways:
Go to Start> Control Panel> (to the left menu, click Display All)> then find Mouse

Click the Wheel tab. Try lowing the number of lines skipped per scroll to 3. If the problem continues (or if its already set to 3) then it may be a problem with your mouse software. If this is the case, then you should update the driver.
What sort of mouse is this? USB or PS/2 (standard)?
What brand of mouse is it?
Do you know of any special software designed for it?

[Rose B]

Thanks so much for the help Zylstra.  The lines per scroll was already set at 3 so he went online to update the mouse driver.  The problem was actually the video driver which he hadn't updated yet.  All is well now and he's a happy camper again!

[Zylstra]

Okay

If the problem occurs again, feel free to start a new topic and we will be glad to help you

Topic marked as "Resolved"