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Author Topic: Rare failure in my printer  (Read 2350 times)

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friny

    Topic Starter


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    Rare failure in my printer
    « on: October 15, 2007, 08:30:23 AM »
    Hi, I have a multifunctional printer HP model PSC1610 All-in-One that have a rare failure on it's normal working. It load the paper by itself without any print job o copy job, and when the paper is at middle out, the printer shows in the display: "Paper Jam: Clear jam and press OK." Well, I'm just clear the jam, and it make the same operation again, and don't permit to print from my pc and copies too. I don't know what should I do, because I've been seek for maintainance but I don't find nothing.

    Please help me if you know something about this printer, Thanks and best wishes!!!!

    PD: The printer warranty is over.

    Broni


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    Re: Rare failure in my printer
    « Reply #1 on: October 15, 2007, 10:13:22 AM »
    Try disconnecting your printer from power supply for a minute, or so.

    friny

      Topic Starter


      Beginner
      Re: Rare failure in my printer
      « Reply #2 on: October 16, 2007, 08:16:47 AM »
      I've been try disconnecting the power supply, but the failure stills present.

      ale52



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        Re: Rare failure in my printer
        « Reply #3 on: October 16, 2007, 10:43:56 AM »
        Try reinstalling the driver, but I doubt that's the problem.  Most likely it's either:
        1. paper sensor problem (blow out the paper path with compressed air)
        2. a systemboard problem on the printer (not worth getting repaired)

        Alan <><  :D
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        Broni


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        Re: Rare failure in my printer
        « Reply #4 on: October 16, 2007, 01:57:02 PM »
        Find "spool" folder on your computer, and post here what files, and sub-folders you have there.
        Sometimes, some interrupted printing job leaves there some leftovers.