my friend's loptop has a virus named "UST Scandal". she got this virus from her friend in yahoo messenger, and when this virus detected from AVG free edition antivirus. AVG can't heal/delete this. and not only that, another problem is that this virus is really harmful because everytime she opens a program and making her thesis, this virus automatically closes the programs that she is using..and because of that, she decided to reformat her loptop. usually when we reformat our HDD and OS,all files are deleted and even the viruses. but this virus still in her HDD and after she reformat her loptop and continue her work, again the virus still striking and my friend getting irritated with what is happening in her loptop.
what we will gonna do?
any advice please...
