Blue screen on Start Up

[Lost_Hope]

I have a blue screen issue on startup.  Here is the info for the blue screen:

The problem seems to be caused by the following file: redbook.sys

DRIVER_UNLOADED_WITHOUT_CANCELLING_PEND ING_OPERATIONS

I have looked around on the forum here and can't find any related problem.  I do not have the reboot disk and even when I try to run virus scans in safe mode and reboot normal, it gives me the same message.  Is there any thing that I can try or is this too far gone? 

Thanks for all your help in this matter.

[neljan]

Hi there

What security do you use? have you tried scanning for Malware? apparently, some malware disguise themselves as redbook.sys.

[neljan]

Here

[Lost_Hope]

We use Nortons and no I haven't looked for malware.  Is there a good program to use for this in safe mode?  Thanks.

[jerryheavyarms]

You might want to check what Neljan had posted....

Here

[Broni]

Do you have ATI video card, or ATI video chipset?