cd, dvd not on "my computer"

[ricky1me]

I replaced my dvd writer and it now does not show up on "my computer" I have xp home. Any suggestions? Thank you

[Crafty]

Check all your connects to the DVD RW drive and motherboard, is this SATA or IDE?

Does this DVD RW show up in the bios? If the answer is "Yes," next question, does it also show up in device manager?

[ricky1me]

The main reason I ask this is to create a shortcut for my desktop. The dvd shows up in bios and in the device manager. How about just a way to create a shortcut? Thanks

[ricky1me]

By the way the dvd works fine...

[Crafty]

Right click on the DVD drive and select create short cut.

Uninstall the DVD drive by right clicking the drive in device manager and pressing uninstall. Then reboot computer and it will reinstall your drive. Now go into my computer and see if the drive is there.

[ricky1me]

Ok just to start from scratch again:

1. I replace my dvd drive.
2. It does not show up on "my computer".
3. I change the address jumper on back from master to slave.
4. It still does not show up on "my computer".
5. I call the manufactorer and they tell me to put it back on master.
6. I do and the dvd works but still does not show up on my computer to be able to get a shortcut.

When I go into device manager which ide controller is it? Primary, secondary or dual control?
Thanks

[Broni]

Uninstall primary, and secondary.
Restart computer.
Windows will reinstall them.

[ricky1me]

That did it! Thank you for your help. This site really gives you computer hope!

[Broni]

Cool
Stop by, any time.

[ricky1me]

Hi back again, the next day there was a ? on the dvd shortcut and it nolonger worked, and the dvd and cd were not on "my computer" any more. I can resintall the xp if you think that could do it. Again thanks.

[Broni]

Try solution from my post #6 again.
Couple more things to try:
1. http://support.microsoft.com/kb/314060
or...
2. http://aumha.org/downloads/cdgone.zip