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Author Topic: Log Reports...RE: Computer Runs slowly and freezes up.  (Read 9108 times)

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mthomas6377

    Topic Starter


    Rookie

    Re: Log Reports...RE: Computer Runs slowly and freezes up.
    « Reply #15 on: July 29, 2008, 06:17:22 AM »
    Evilfantasy,

    I am thankful to you for helping me out and glad to hear that you see progress.

    Attached is the Kaspersky Online Scanner Report. 

    Thank You

    [recovering disk space -- attachment deleted by admin]

    evilfantasy

    • Malware Removal Specialist
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    Re: Log Reports...RE: Computer Runs slowly and freezes up.
    « Reply #16 on: July 29, 2008, 03:54:22 PM »
    This scanner works with Internet Explorer only

    Go to the BitDefender Online Scanner
    Click I Agree to the license and then install the ActiveX control.
    Please DO NOT change the Scanning Options.
    That will make your logs huge and we don't need to see clean files.

    Select Start Scan to begin.
    This scan can take a while so please be patient and let it complete.

    Once Bitdefender completes the scan:
    Click-on the Detected Problems tab.
    Then select Click here to export the scan report


     
    When the window comes up to save the report, change the Save as type: box to:
    Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save


     
    This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later)
     
    This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.
     
    Add the bdscan.txt as an attachment in the next post.

    If the log is too big to attach use the below site to host the file.

    Upload the file to Savefile.com
    There is no need to Register
    Select Browse and locate the file.
    Fill in the Title and Description and security code then click Upload
    Copy the download link next to Your link to the file: and post the link back here.

    mthomas6377

      Topic Starter


      Rookie

      Re: Log Reports...RE: Computer Runs slowly and freezes up.
      « Reply #17 on: July 30, 2008, 12:49:58 PM »
      Evilfantasy,

      Here is the bdscan as you requested.

      Thanks

      [recovering disk space -- attachment deleted by admin]

      evilfantasy

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      Re: Log Reports...RE: Computer Runs slowly and freezes up.
      « Reply #18 on: July 30, 2008, 01:40:38 PM »
      OK please run a new Kaspersky scan now and post the log.

      mthomas6377

        Topic Starter


        Rookie

        Re: Log Reports...RE: Computer Runs slowly and freezes up.
        « Reply #19 on: July 31, 2008, 06:33:13 AM »
        Evilfantasy,

        Here is the new Kaspersky log.

        --------------------------------------------------------------------------------
        KASPERSKY ONLINE SCANNER 7 REPORT
         Thursday, July 31, 2008
         Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
         Kaspersky Online Scanner 7 version: 7.0.25.0
         Program database last update: Wednesday, July 30, 2008 18:33:58
         Records in database: 1030144
        --------------------------------------------------------------------------------

        Scan settings:
           Scan using the following database: extended
           Scan archives: yes
           Scan mail databases: yes

        Scan area - My Computer:
           A:\
           C:\
           D:\
           E:\
           F:\
           G:\

        Scan statistics:
           Files scanned: 73333
           Threat name: 12
           Infected objects: 14
           Suspicious objects: 0
           Duration of the scan: 05:52:23


        File name / Threat name / Threats count
        C:\Documents and Settings\Michelle Thomas\Application Data\vmntoolbar\vmntoolbar_151.zip   Infected: not-a-virus:AdWare.Win32.MegaSearch.j   1
        C:\Documents and Settings\Michelle Thomas\Incomplete\T-328472-02 - sun eyed girl _192kbps_ 29.wma   Infected: Trojan-Downloader.WMA.Wimad.d   1
        C:\Documents and Settings\Michelle Thomas\Shared\(1) evernescence 16.wma   Infected: Trojan-Downloader.WMA.Wimad.d   1
        C:\Documents and Settings\Michelle Thomas\Shared\beck sun eyed girl.wm   Infected: Trojan-Downloader.WMA.Wimad.m   1
        C:\Program Files\vmntoolbar\VMNTOO~11.old   Infected: not-a-virus:AdWare.Win32.MegaSearch.j   1
        C:\WINDOWS\system32\bdeinsta3.dll   Infected: not-a-virus:AdWare.Win32.Altnet.a   1
        C:\WINDOWS\system32\cashbar.dll   Infected: Trojan-Dropper.Win32.Small.so   1
        C:\WINDOWS\system32\cexwxfst.sys   Infected: Trojan-Clicker.Win32.VB.bip   1
        C:\WINDOWS\system32\SS001.dll   Infected: Trojan-Dropper.Win32.Mudrop.w   1
        C:\WINDOWS\system32\sxwand.sys   Infected: Trojan.Win32.DNSChanger.fgv   1
        C:\WINDOWS\system32\tmpxr_184699820684.bk   Infected: Trojan.Win32.Agent.vvx   1
        C:\WINDOWS\system32\wfallsfreems.exe   Infected: not-a-virus:AdWare.Win32.SaveNow.e   1
        C:\WINDOWS\system32\wfallsfreems.exe   Infected: not-a-virus:AdWare.Win32.SaveNow.bl   1
        C:\WINDOWS\system32\yaxcnxd.sys   Infected: Trojan.Win32.DNSChanger.fiw   1

        The selected area was scanned.


        Thank You

        evilfantasy

        • Malware Removal Specialist
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        • Genius
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        Re: Log Reports...RE: Computer Runs slowly and freezes up.
        « Reply #20 on: July 31, 2008, 11:23:39 AM »
          Download
        OTMoveIt2 by OldTimer
        • Save it to your desktop.
        Note: If you are running on Vista, right-click on OTMoveIt2.exe and choose Run As Administrator.

        • Double-click OTMoveIt2.exe to run it.
        • Copy the lines in the codebox below.
        Quote
        [kill explorer]
        C:\Documents and Settings\Michelle Thomas\Application Data\vmntoolbar\vmntoolbar_151.zip
        C:\Documents and Settings\Michelle Thomas\Incomplete\T-328472-02 - sun eyed girl _192kbps_ 29.wma
        C:\Documents and Settings\Michelle Thomas\Shared\(1) evernescence 16.wma
        C:\Documents and Settings\Michelle Thomas\Shared\beck sun eyed girl.wm
        C:\Program Files\vmntoolbar\VMNTOO~11.old
        C:\WINDOWS\system32\bdeinsta3.dll
        C:\WINDOWS\system32\cashbar.dll
        C:\WINDOWS\system32\cexwxfst.sys
        C:\WINDOWS\system32\SS001.dll
        C:\WINDOWS\system32\sxwand.sys
        C:\WINDOWS\system32\tmpxr_184699820684.bk
        C:\WINDOWS\system32\wfallsfreems.exe
        C:\WINDOWS\system32\wfallsfreems.exe
        C:\WINDOWS\system32\yaxcnxd.sys
        EmptyTemp
        [start explorer]
        • Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste
        • Click the red Moveit! button.
        • Copy everything in the Results window (under the green bar) and paste it in your next reply.
        • Close OTMoveIt2
        [/list]

        mthomas6377

          Topic Starter


          Rookie

          Re: Log Reports...RE: Computer Runs slowly and freezes up.
          « Reply #21 on: July 31, 2008, 03:37:40 PM »
          Evilfantasy,

          The log you requested.


          Explorer killed successfully
          C:\Documents and Settings\Michelle Thomas\Application Data\vmntoolbar\vmntoolbar_151.zip moved successfully.
          C:\Documents and Settings\Michelle Thomas\Incomplete\T-328472-02 - sun eyed girl _192kbps_ 29.wma moved successfully.
          C:\Documents and Settings\Michelle Thomas\Shared\(1) evernescence 16.wma moved successfully.
          C:\Documents and Settings\Michelle Thomas\Shared\beck sun eyed girl.wm moved successfully.
          C:\Program Files\vmntoolbar\VMNTOO~11.old moved successfully.
          C:\WINDOWS\system32\bdeinsta3.dll NOT unregistered.
          C:\WINDOWS\system32\bdeinsta3.dll moved successfully.
          C:\WINDOWS\system32\cashbar.dll unregistered successfully.
          C:\WINDOWS\system32\cashbar.dll moved successfully.
          C:\WINDOWS\system32\cexwxfst.sys moved successfully.
          C:\WINDOWS\system32\SS001.dll unregistered successfully.
          C:\WINDOWS\system32\SS001.dll moved successfully.
          C:\WINDOWS\system32\sxwand.sys moved successfully.
          C:\WINDOWS\system32\tmpxr_184699820684.bk moved successfully.
          C:\WINDOWS\system32\wfallsfreems.exe moved successfully.
          File/Folder C:\WINDOWS\system32\wfallsfreems.exe not found.
          C:\WINDOWS\system32\yaxcnxd.sys moved successfully.
          < EmptyTemp >
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\tmp10D.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\tmp115.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\tmp126.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\tmp127.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\tmpD8.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\~DF8411.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\~DFFC3F.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\~DFFC4C.tmp scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\Cookies\index.dat scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\History\History.IE5\MSHist012008073120080801\index.dat scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
          File delete failed. C:\DOCUME~1\MICHEL~1\LOCALS~1\Temp\Temporary Internet Files\Content.IE5\HQEB7EJ6\all[2].htm scheduled to be deleted on reboot.
          Temp folders emptied.
          IE temp folders emptied.
          Explorer started successfully
           
          OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07312008_173152

          evilfantasy

          • Malware Removal Specialist
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          Re: Log Reports...RE: Computer Runs slowly and freezes up.
          « Reply #22 on: July 31, 2008, 03:41:43 PM »
          Looks good. The next log won't be needed.

          I think you are finally malware free :)

          Final steps. Let me know if you have any questions.

          1. Double click OTMoveIt2.exe to launch it.
          Vista users right click and choose Run As Administrator
          2. Click on the CleanUp! button.
          3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
          4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
          5. Once complete exit out of OTMoveIt2

          ----------

          Set a New Restore Point to prevent possible reinfection from an old one
          Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
          • Go to Start > Programs > Accessories > System Tools and click System Restore
          • Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
          • The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
          • Next go to Start > Run and type Cleanmgr
          • Click OK
          • Click the More Options Tab.
          • Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.
          You can find instructions on how to enable and re-enable system restore here:

          Windows XP System Restore Guide or Windows Vista System Restore Guide
          .
          ----------

          Use the Secunia Software Inspector to check for out of date software.
          • Click Start Now
          • Check the box next to Enable thorough system inspection.
          • Click Start
          • Allow the scan to finish and scroll down to see if any updates are needed.
          • Update anything listed.
          .
          ----------

          Important: You Need to Update Windows and Internet Explorer regularly to protect your computer from the malware and other security threats that are on the Internet. Go to Microsoft Windows Update and get all critical updates.

          If you are running any Microsoft Office version go to the Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

          ----------

          Please keep these programs up-to-date and run them whenever you suspect a problem. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

          Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC.

          Concerned about Browser Security? Consider using Mozilla Firefox 3.0 with Adblock Plus and NoScript

          To prevent unknown applications from being installed on your computer install WinPatrol 2008
          * Using Winpatrol to protect your computer from malicious software

          I suggest using SiteAdvisor. SiteAdvisor rates sites on business practices and spam. Safety ratings from McAfee SiteAdvisor are based on automated safety tests of Web sites.

          SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
          * Using SpywareBlaster to protect your computer from Spyware and Malware
          * If you don't know what ActiveX controls are, see here

          Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

          Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

          Use only trusted security software like the programs listed on this page. Trusted security tools & resources

          mthomas6377

            Topic Starter


            Rookie

            Re: Log Reports...RE: Computer Runs slowly and freezes up.
            « Reply #23 on: July 31, 2008, 04:38:19 PM »
            Evilfantasy,

            Thank you sooooo much for getting me to this point but I do have a question.

            After I created the New restore point you say to

            Go to Start > Run and type Cleanmgr
            Click OK

            When I do this I do not get an option to Click More Options tab

            Instead I get a pop up box that says:

            Select the Drive you want to clean up:

            What do I do here?

            Thank You

            evilfantasy

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Calm like a bomb
            • Thanked: 493
            • Experience: Experienced
            • OS: Windows 11
            Re: Log Reports...RE: Computer Runs slowly and freezes up.
            « Reply #24 on: July 31, 2008, 04:39:54 PM »
            No problem. It's a little different for XP Home.

            Disable the System Restore Utility to prevent re-infection from an old one

            1) Right click the My Computer icon on the Desktop and click on Properties.
            2) Click on the System Restore tab.
            3) Put a check mark next to Turn off System Restore on All Drives
            4) Click the OK button.
            5) You will be prompted to restart the computer. Click the Yes button.

            Now re-enable System Restore

            To re-enable the System Restore Utility, follow steps one to five and on step three remove the check mark next to 'Turn off System Restore on All Drives'.

            1) Right click the My Computer icon on the Desktop and click on Properties.
            2) Click on the System Restore tab.
            3) Remove the check mark next to Turn off System Restore on All Drives
            4) Click the OK button.

            mthomas6377

              Topic Starter


              Rookie

              Re: Log Reports...RE: Computer Runs slowly and freezes up.
              « Reply #25 on: July 31, 2008, 04:53:40 PM »
              Evilfantasy,

              Thank You I disabled and re-enabled the system restore per your instructions.  So if I need to go back to a clean working state I will have my Restore point that I created.  Hopefully I won't need it though....But I will definitely utilize all your suggestions to keep my computer clean from the bad stuff. 

              I will definitely recommend this site to all my friends and I think you all do a wonderful thing here in helping all of us out who would not know any better.

              Thank You

              evilfantasy

              • Malware Removal Specialist
              • Moderator


              • Genius
              • Calm like a bomb
              • Thanked: 493
              • Experience: Experienced
              • OS: Windows 11
              Re: Log Reports...RE: Computer Runs slowly and freezes up.
              « Reply #26 on: July 31, 2008, 05:43:18 PM »
              No problem. Glad we got you cleaned up!

              Safe surfing.............

              drmsucks



                Specialist

                Re: Log Reports...RE: Computer Runs slowly and freezes up.
                « Reply #27 on: July 31, 2008, 05:56:53 PM »
                @mthomas: Now back to the original problem - is your computer running faster?
                If you don't have time to do it right
                                ...when will you have time to do it over?

                mthomas6377

                  Topic Starter


                  Rookie

                  Re: Log Reports...RE: Computer Runs slowly and freezes up.
                  « Reply #28 on: August 01, 2008, 07:02:17 AM »
                  My computer is running faster indeed....I still need to use the compressed air to clean out the inside....That is definite, but Internet explorer moves faster from website to website and just an overall great improvement on speed. 

                  I have another issue but I will post a new thread for this one.

                  Thank You