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Author Topic: please help  (Read 9225 times)

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skyblue

  • Guest
Re: please help
« Reply #15 on: July 30, 2008, 02:16:09 PM »
There are a total of 8 snap shots here the 1st

[recovering disk space -- attachment deleted by admin]

skyblue

  • Guest
Re: please help
« Reply #16 on: July 30, 2008, 02:18:05 PM »
heres what happens when i try to remove them

[recovering disk space -- attachment deleted by admin]

skyblue

  • Guest
Re: please help
« Reply #17 on: July 30, 2008, 02:18:55 PM »
again

[recovering disk space -- attachment deleted by admin]

skyblue

  • Guest
Re: please help
« Reply #18 on: July 30, 2008, 02:20:05 PM »
spyhunter

[recovering disk space -- attachment deleted by admin]

evilfantasy

  • Malware Removal Specialist
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Re: please help
« Reply #19 on: July 30, 2008, 02:38:49 PM »
Those files are already quarantined somewhere. Empty your quarantine from you antivirus and any other antispyware scanners you have and they should stop being detected.

skyblue

  • Guest
Re: please help
« Reply #20 on: July 30, 2008, 03:18:31 PM »
Thanks  evilfantasy
Anti virus installed put their by me , AVG, super anti spyware ,spybot, malware bites,
ccleaner, the only other is windows defender, so where are they ,i have looked in the quarantine nothing their , are they a problem?
skyblue

evilfantasy

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Re: please help
« Reply #21 on: July 30, 2008, 03:23:18 PM »
I would think that they are either AVG or Windows Defender.

They aren't a problem as they can't do any harm.

If you want to be thorough then run Dr. Web

Download Dr.Web CureIt! & save it to your desktop.
  • Double-click on cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
  • Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan tab" and UNcheck "Heuristic analysis"
  • Back at the main window, click "Custom Scan", then "Select drives" (a red dot will show which drives have been chosen).
  • Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
  • When done, a message will be displayed at the bottom advising if any viruses were found.
  • Click "Yes to all" if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
  • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
.
You can use Notepad to open the DrWeb.cvs report by right clicking it and selecting Open with > Notepad

Copy and paste that log in the next reply