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Author Topic: Infected please help  (Read 3867 times)

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lightinmyeyes89

  • Guest
Infected please help
« on: August 26, 2008, 10:44:51 AM »
I am having a problem with my computer.  I am running windows vista.  whenever I turn on my computer I get a white desktop with a windows warning message.  It is telling me I am infected with two viruses, but I do not think it is a windows message.  I cannot change my background back to what it was, all my icons are still there and programs run fine but I know something is wrong.  This problem just happened two nights ago. I have run mcafee and it found nothing.  Please help

evilfantasy

  • Malware Removal Specialist
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  • Experience: Experienced
  • OS: Windows 11
Re: Infected please help
« Reply #1 on: August 26, 2008, 11:20:24 AM »
Welcome to CH.

Start here http://www.computerhope.com/forum/index.php/topic,46313.0.html

Post the 3 logs when complete.

J Dawg71187



    Rookie

    Re: Infected please help
    « Reply #2 on: August 26, 2008, 05:21:28 PM »
    Ok so im posting the logs for my girlfriend who is currently at work here ya guys go. thanks

    [recovering disk space -- attachment deleted by admin]

    evilfantasy

    • Malware Removal Specialist
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    • OS: Windows 11
    Re: Infected please help
    « Reply #3 on: August 26, 2008, 05:28:43 PM »
    Looks fine. How is the PC now?

    J Dawg71187



      Rookie

      Re: Infected please help
      « Reply #4 on: August 26, 2008, 05:32:52 PM »
      Its running fine error is fixed seems to be fully functional, was just waiting to here from you before I create a new restore point for her

      evilfantasy

      • Malware Removal Specialist
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      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Re: Infected please help
      « Reply #5 on: August 26, 2008, 05:34:49 PM »
      Yes be sure to flush the old restore points. Let us know if you have any questions.

      Windows Vista System Restore Guide
      .
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      Use the Secunia Software Inspector to check for out of date software.
      • Click Start Now
      • Check the box next to Enable thorough system inspection.
      • Click Start
      • Allow the scan to finish and scroll down to see if any updates are needed.
      • Update anything listed.
      .
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      Important: You Need to Update Windows and Internet Explorer regularly to protect your computer from the malware and other security threats that are on the Internet. Go to Microsoft Windows Update and get all critical updates.

      ---------

      To prevent unknown applications from being installed on your computer install WinPatrol 2008
      * Using Winpatrol to protect your computer from malicious software

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      SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
      * Using SpywareBlaster to protect your computer from Spyware and Malware
      * If you don't know what ActiveX controls are, see here

      Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

      Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.