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Author Topic: BSOD Stop 0x00000019  (Read 5556 times)

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vtrasikis

    Topic Starter


    Greenhorn

    BSOD Stop 0x00000019
    « on: September 07, 2008, 04:21:52 PM »
    I have been getting a BSOD with Stop 0x00000019 with the parameters of
    (0x00000020,0xE38B5740,0xE38B5760,0x0C040201).   I have not installed any new hardware in the last 3 months and this has only started in the last week. 
    Any suggestions as to what is causing this??

    Thanks
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    Saviour

    • Guest
    Re: BSOD Stop 0x00000019
    « Reply #1 on: September 07, 2008, 04:48:53 PM »
    It could be due to several hardware issues...failed and/or failing.

    Can you boot into Safe Mode?
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    vtrasikis

      Topic Starter


      Greenhorn

      Re: BSOD Stop 0x00000019
      « Reply #2 on: September 07, 2008, 04:54:40 PM »
      yes no problems.   When I look at the Device Manager, there are NO entries with the yellow question mark.

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      Saviour

      • Guest
      Re: BSOD Stop 0x00000019
      « Reply #3 on: September 07, 2008, 04:59:00 PM »
      Okay...our next step will be to test the memory...okay?

      Are you familiar with how to remove memory modules from the motherboard?

      What we want to do is try one stick at a time to see if it could be a memory stick causing the issue.

      With me so far?
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      vtrasikis

        Topic Starter


        Greenhorn

        Re: BSOD Stop 0x00000019
        « Reply #4 on: September 07, 2008, 05:51:55 PM »
        There is only one memory module and yes I have taken it out and reseated it.
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        vtrasikis

          Topic Starter


          Greenhorn

          Re: BSOD Stop 0x00000019
          « Reply #5 on: September 09, 2008, 11:59:13 AM »
          Any other suggestions????

          Thanks
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          Saviour

          • Guest
          Re: BSOD Stop 0x00000019
          « Reply #6 on: September 09, 2008, 01:13:25 PM »
          Sorry...

          I'm at work right now, but will be back on in about 2 hours...okay?  In the meantime, someone else may be able to help.
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          Saviour

          • Guest
          Re: BSOD Stop 0x00000019
          « Reply #7 on: September 09, 2008, 04:21:48 PM »
          This particular Stop error code is referring to a BAD_POOL_HEADER.

          There is a bug checker for this...and it is hardware related...more than likely a driver issue.

          There is a bug checker:  Bug Check 0x19: BAD_POOL_HEADER

          However, it doesn't provide the particular parameter you have supplied us with.

          Below is some information you may find useful and hopefully correct the issue you're facing.

          Personally, I'm running Vista and don't have privy to an XP machine to help you out.

          I did find this for you at Google Groups:

          Quote
          Windows Driver Kit: Driver Development Tools
          Bug Check 0x19: BAD_POOL_HEADER
          http://msdn.microsoft.com/en-us/library/ms793223.aspx

          If you have a Minidump file: Windows/Minidump/Mini082108-01.dmp, then you
          can debug the system. Instruction here:
          How to read the small memory dump files that Windows creates for debugging
          http://support.microsoft.com/kb/315263

          Use the !analyze -show (click on the blue text) command.

          Look for the MODULE_NAME and IMAGE_NAME headings. This is the program that
          caused the error. Sometimes when it's a device driver it means that that
          device is causing the BSOD and by disabling it or updating the driver your
          system will run stable. If you don't know what device that name relates to
          then Google it.
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