I'm at university and had quite a bit of trouble connecting to the internet. I had to remove my old anti-virus, and replaced it with avg. Then I had to download all sorts of things to just be able to use the internet. I thought I had that behind me, but I'm having trouble again. Before I got avg, I tried getting symantec because that is what the university uses and it was recommended. It worked for a while, but then every time I tried to open it, it would try to install something, but not be able to locate the correct file. I got rid of it and got AVG. Then I had that problem with msn - no problem, I just got the installer out of the trash bin and went through that again. Then I tried opening MS Word, and the same thing happened. As a university student, Word is probably the most important program. It's also bad because it's difficult to find places to download Word again. Anyone have any tips? I'm on an older Dell laptop running Windows XP Home.