Can't download anything.

[livvieb]

Right so the Random System Information Tool has downloaded miraculously. I'm not certain what it's doing but it's downloaded none the less.

It's run a hyjack this and given me a log, should I post it?

[livvieb]

You're sure you chose Safe Mode With Networking, not Safe Mode and Safe Mode With Command Prompt?

Email also requires the internet.

Quick question, are you connected via Internet Cable? Wireless doesn't work in Safe Mode.

Definitely chose Safe Mode with Networking but I am connected to the internet with wireless.

[Ivy]

Right so the Random System Information Tool has downloaded miraculously. I'm not certain what it's doing but it's downloaded none the less.

It's run a hyjack this and given me a log, should I post it?

thats good, now do what I said next, post them in malware removal forum.

Best of luck.

Give link to this thread too.

[Carbon Dudeoxide]

Agreed.

Nice one, Ivy.

[livvieb]

Thank you so much, you've both been really helpful.

Olivia

[Ivy]

Oh you are most welcome

and please forgive m,e for refrin to you as ''he'', I didn't know you were a lady!!

[Carbon Dudeoxide]

The battle is not yet over.