Black Pc
Uninstall AVG Anti-Spyware. It is no longer supported so is actually doing no good.
Turn OFF TeaTimer.
Disable Spybot's TeaTimerWhile TeaTimer is an excellent tool for the prevention of spyware, it can also interfere with HijackThis fixes. Please disable TeaTimer for now until you are clean.
1. Right click Spybot in the System Tray (looks like a calendar with a padlock symbol). Choose
Exit Spybot S&D Resident2. Run
Spybot S&D 3. Go to the
Mode menu, and make sure
Advanced Mode is selected.
4. On the left hand side, choose
Tools >
Resident
uncheck
Resident TeaTimer and
OK any prompt and
Restart your computer.
Note: If TeaTimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.
If TeaTimer will not turn off then uninstall Spybot until we are done cleaning.
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Download
Malwarebytes' Anti-Malware (MBAM)- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to the following:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy and Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.