We do not know what type of store this was
I am trying to keep my calm mood here because I am a very upset customer (not to you, but to the guy who sold me the laptop). Here is the website:
http://www.cozaki.beI have asked him if he would repair my laptop. He looked with disrespect at me like I'm some chump and lifted his shoulders up saying: "er, no O.o", while his PC store BLATANTLY DISPLAYS in BIG LETTERS: "REPAIR ALL COMPUTERS" and I refer to their service here:
http://www.cozaki.be/index.php?repairHe makes all his customers angry and disappointed, I've seen it with my own eyes. A customer comes in with his drive he bought there and he would like some IDE cables for it and the guy just says "er no, we don't sell that and I don't feel like ordering it and just sent the poor customer away." It's stupid because one of my friends recommended me this PC store saying it's really good. Well *censored*, it's CRAP. Sorry for the language here.
First time I came into that store and told my name, he scribbled it down with some pen on some left over piece of paper, then wrote my name 4 times wrong, scratched it all over the paper, and finally had to go get his 16 year old son to do the actual input on the computer. =/
The next time I come in and bring in the laptop, first he disapproves me of buying compressed air "no, I'm not a fan of that and we don't sell that here" and then he suggests he 'fixes' my laptop by sending it in to MSI and having them replace the fan. He puts a note on my laptop and keeps it aside saying: "I'll call you when it's back, should take just a week or so, maybe more, dunno".
I wait two painful weeks having to go to college without my laptop almost causing me to fail my courses.
I decide to call the store and the guy picked up and I clearly said my name and customerID and he was like "errr... and you are?" and I freakin' mentioned the laptop too. Then after a while of stumbling he finally gets what's going on and he says "you'll have to wait some more it's not ready yet".
So then another painful week later I decide to go to the store because it's taking too long and it's jeopardizing my college education.
He goes get the laptop from the basement, comes back with it and tells me all proudly he fixed the screws on the monitor because it has been 'out of balance' too much. In my opinion all he did was 'pretend' he was fixing it just screwing once or twice on my monitor and giving the laptop back to me.
He said: "You should've asked for it earlier you know O.o".
Whereas I replied: "yeah? Well I called you sir, last week."
He was like: "You did? Errr... really? I must've been confused back then."
Wow, that's SOME owner. =/
I asked him what has been wrong with the laptop and he says: "Oh, yeah the fan was tilted a bit so I fixed thaaaaat aaaand, yeah I fixed your monitor. -smile- so if you have any more questions come back, and I'll fix it for free." At that time I was so angry I could've smacked him.
I come back out with the laptop, come home, turn it on, and NOTHING was fixed. The SAME sound rattled through my laptop all over. It's like he did nothing to it. Yeah fixed it my *censored*..
I have another two major courses coming up for college and I don't want to risk having my laptop taken away for another few weeks without *censored* being done to it.
This owner is NOT reliable.
Anyway PC store info: it's an unpopular PC store where they sell NEW laptops (such as mine) along with crap second hand laptops (a second hand PII with linux for 300 euros LOL!!). Also when I first bought the laptop, first of all, he didn't accept bank card payment, because 'his machine was broken' and second of all he sold me the laptop without box, without documents and threw in a couple of loose Vista DVD's. No manual, no nothing. It's the same as going to somebody's house and he just throws the laptop at you. :')
No warranty documents, just an invoice and that's it.
how exactly the OP "knows" that "the tech guy" kept the laptop in his basement for 3 weeks without doing anything.
It was my impression since when I returned from the store with the laptop, it showed the exact same problem as if the laptop hasn't been touched. Also, the sticker on the bottom hasn't been tampered with, and you can't unscrew things without tampering with it. So I don't know.
Treval
