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Author Topic: is this virus causing my laptop to malfunction  (Read 3527 times)

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vikki

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is this virus causing my laptop to malfunction
« on: April 09, 2009, 08:28:53 AM »
i have a Lenovo Laptop with Dual Core/2 GB RAM/ 160GB HDD with windows XP SP3.

my lappy was attacked with a software (donno whether virus or spyware) XP POLICE ANTIVIRUS 2009 few days back. ever since the optical drive (DVD RW) is malfunctioning. it doesn't read CDs inserted and shows them blank. when trying to burn some data on disc the process will fail. Please help.

harry 48



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Re: is this virus causing my laptop to malfunction
« Reply #1 on: April 09, 2009, 04:18:01 PM »
http://www.computerhope.com/forum/index.php/topic,46313.0.html

go to the above and post the 3 logs here an expert will see them , harry

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    Re: is this virus causing my laptop to malfunction
    « Reply #2 on: April 09, 2009, 04:21:38 PM »
    Just an idea.. but if the optical drive is an external, you could try hooking it up to someother computer. That would narrow it down to a software of hardware issue.

    harry 48



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    Re: is this virus causing my laptop to malfunction
    « Reply #3 on: April 09, 2009, 05:19:12 PM »
    sorry i'm not an expert just trying to help you out to the next step , harry