No Sound on Compaq Laptop

[drmsucks]

Would that account for the grayed out "Speaker" setting in Windows Volume Control?

[Broni]

Ha...good point.

[Broni]

Go Start>Run, type in:
services.msc
Click OK.
What's the status of Windows Audio service?

[russell7]

how likely is that versus speaker failure? as in some sort of short in the wiring or a faulty sound card?

[Broni]

Did you see my last post?

[russell7]

After typing in services.msc, the status is "started" and set as "automatic". my guess is that your headphone jack hypothesis is correct or the speakers did get disconnected from the motherboard. i carry the laptopop in my backpack occasionaly.

[drmsucks]

Here is the service manual for your laptop. If you're okay with a screwdriver and patient, you can delve into the innards of the laptop.

Best of luck and please post back.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=500508&

[DONHEIDY]

I had the same problem.  I tried everything and was getting sound from the headphones only.  I finally went into Control Panel using the classic view and clicked on Smart Audio.  If you have it, click on that and run test 1 and Test 2 from the Audio Director tab.  My sound came back during the test.  I then noticed in the  Voice Enhancements tab that speakerphone/internet telephony was selected.  I unselected it by selecting "no enhancements".  My sound now works.  I may have clicked on the reset button while playing around with Smart Audio.  Maybe it'll work for you too.  I'm no computer brain so I have no idea why it is now working.

[Broni]

Hey drmsucks
Nice to see you again

[drmsucks]

Hey drmsucks
Nice to see you again

This is spooky, Mr. Mastermind!

[Broni]

What is?
Me finding your post?
Mr. Cleo is my second name

[drmsucks]

It's spooky that a reply is made to a 7 month old thread and there you are waiting for me!

[Broni]

Oh, I see.....LOL
It's all DONHEIDY's fault