I had been having a few small problems with my MS Outlook program. I thought that clicking on "Reset Defaults" might help. It didn't help and, in fact, it has caused problems. I'm running Outlook 2002 and before I was able to attach documents, files and photos and they would show up as icons at the bottom of the page. I was also able to insert photos into the body of my e-mails. I can no longer do either of these. When I insert a file now, it inserts wherever my cursor is located in the body of the text and I no longer even have the option of inserting a photo into the body of the text. I have searched the help files and looked at every possible menu option and I cannot figure out how to reset my preferences so that I can do these things again. Is there anyone who can help me out with this?