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Author Topic: Potential problem: Metastream 3 plugin  (Read 8087 times)

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maine

    Topic Starter


    Rookie

    Potential problem: Metastream 3 plugin
    « on: January 30, 2010, 07:34:45 AM »
    Hi,  This morning I was reading a major US Newspaper online when a box popped up warning me that Firefox recommended against installing Metastream 3 plugin.  The box offered two options cancel or restart Firefox (I clicked the x on the box).  I checked on the Mozilla forum and although people are reporting similar messages no one has offered an explanation.  I did not try to install metastream 3, don't even know what it is.  Is this likely to be a malware problem and what should I do about it.  Thank you

    Dr Jay

    • Malware Removal Specialist


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    • OS: Windows 10
    Re: Potential problem: Metastream 3 plugin
    « Reply #1 on: January 30, 2010, 07:57:49 AM »
    Please Download Kenco.exe by jpshortstuff and save it to your Desktop.
    • Close all other programs before executing!.
    • Double click Kenco.exe, to begin execution. Scan should only take a few minutes.
    • When finished, the log file " Kenco.log" will open in Notepad.

        It will also be saved in the same location as Kenco.exe which should be on your desktop.
       
    • Please post the contents of that log in your next reply.
    ==

    Please download A-Squared HiJackFree from here and save it to your Desktop. Double-click to install. When you launch the program, please wait 1 minute to allow it to load all the Processes, Services, etc.
    Then, click the following:
    Save the log to the Desktop, or some other memorable place. Then, the log shall launch in Notepad. Please post the results of that log in your next reply.

    ==

    Please make sure the Kenco and HiJackFree logs are posted in your next reply.
    ~Dr Jay