* Click
START then
RUN - Vista users press the Windows
Key and the
R keys for the Run box.
* Now type
Combofix /Uninstall in the runbox
* Make sure there's a space between
Combofix and
/Uninstall* Then hit
Enter* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.
----------
Clean out your temporary internet files and temp files.Download
TFC by OldTimer to your desktop.
Double-click
TFC.exe to run it.
Note: If you are running on Vista, right-click on the file and choose
Run As AdministratorTFC
will close all programs when run, so
make sure you have saved all your work before you begin.
* Click the
Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
*
Please let TFC run uninterrupted until it is finished.
Once TFC is finished it
should restart your computer. If it does not, please
manually restart the computer yourself to ensure a complete cleaning.
----------
ESET Online ScanScan your computer with the
ESET FREE Online Virus Scan* Click the
ESET Online Scanner button.
* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
* Click on the
esetsmartinstaller_enu.exe to download the ESET Smart Installer.
Save it to your desktop* Double click on the
esetsmartinstaller_enu.exe icon on your desktop.
* Place a check mark next to
YES, I accept the Terms of Use.
* Click the
Start button.
* Accept any security warnings from your browser.
* Leave the check mark next to
Remove found threats and place a check next to
Scan archives.
* Click the
Start button.
* ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time.
* When the scan completes, click
List of found threats.
* Next click
Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply.
* Click the
<<Back button then click
Finish.
In your next reply please include the ESET Online Scan Log
