Yesterday, I left my computer idle for an hour or so and when I returned the screen was black but the LEDs in the moniter were still projecting so I restated my computer by holding down the power button. When it booted it said there was a fatal error c000021a ( 0xc0000001 and 0xc01004b0). I ran the diagnosic and it said that the error could not be repaired. System Integrity Check and repair came up with: error 0x490. It also said something about a boot critical file corrupt. When I try to run the sysem restore it wont pop up. I ran all other tests possible. I can't even get to my homescreen.
My questions is; Is there a way that I can fix this problem without loosing all the information on my harddrive. I have a lot of very important fils I do not want to loose. Please help
HP Pavilion m9457c
6Gb ram
Intell Core 2 Quard core 2.8
Windows Vistas 64 bit