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Author Topic: Computer Redirecting problems  (Read 6689 times)

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cline0929

    Topic Starter


    Greenhorn

    Computer Redirecting problems
    « on: May 24, 2010, 02:21:00 PM »
    I have been dealing with my computer redirecting me.  I will go to MSN.com but when searching for a topic, once it is selected I am redirected to different search sites. My computer is now very slow also. 
    I had run scans and downloaded Malwarebytes and SuperAntispyware software but no changes. 
    I went to your site and followed the directions in Computer Hope Virus and Spyware section Guidelines.  I would really appreciate the help! The requested search logs are as follows:

    Hijackthis:
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:07:55 PM, on 5/24/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16915)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
    C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
    C:\Program Files\Charter High-Speed Security Suite\Common\FSHDLL32.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\zHotkey.exe
    C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
    C:\Program Files\eMachines Bay  Reader\shwiconem.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
    C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\BigFix\BigFix.exe
    C:\Program Files\Palm\Hotsync.exe
    C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\System32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
    O2 - BHO: LitmusBHO - {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - C:\Program Files\Charter High-Speed Security Suite\NRS\iescript\baselitmus.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: Browsing Protection Toolbar - {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - C:\Program Files\Charter High-Speed Security Suite\NRS\iescript\baselitmus.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\eMachines Bay  Reader\shwiconem.exe
    O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
    O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O18 - Filter hijack: text/html - {a3a924b6-4e85-496e-8c6e-e4a9b8297e2a} - C:\WINDOWS\batmeter16.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - Unknown owner - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
    O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
    O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\ORSP Client\fsorsp.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O24 - Desktop Component 0: (no name) - http://www.calculator.com/img/kpad.jpg

    --
    End of file - 10183 bytes


    [recovering disk space - old attachment deleted by admin]

    Dr Jay

    • Malware Removal Specialist


    • Specialist
    • Moderator emeritus
    • Thanked: 119
    • Experience: Guru
    • OS: Windows 10
    Re: Computer Redirecting problems
    « Reply #1 on: May 25, 2010, 01:06:47 PM »
    Hello, and welcome to Computer Hope.

    Please note the following information about the malware forum:
    • Only the Malware Specialist Team is allowed to give advice on removing malware from your computer.
    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
    • Please do not attach logs or post them in Quote/Code boxes unless requested.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, reply to this topic with the word BUMP
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

    Please visit this webpage for a tutorial on downloading and running ComboFix:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    See the area: Using ComboFix, and when done, post the log back here.
    ~Dr Jay

    cline0929

      Topic Starter


      Greenhorn

      Re: Computer Redirecting problems
      « Reply #2 on: May 26, 2010, 07:24:56 AM »
      Thank you for the reply!  I followed the instructions and ran ComboFix but it took several hours for the log file to finish. (started it prior to 6pm last night and had to leave it overnight) Here are the results of the scan and its log: 

      ComboFix 10-05-25.02 - George 05/25/2010  16:49:26.1.1 - x86
      Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.447.43 [GMT -5:00]
      Running from: c:\documents and settings\George\Desktop\ComboFix.exe
      AV: Charter Security Suite 9.01 *On-access scanning disabled* (Updated) {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
      FW: Charter Security Suite 9.01 *disabled* {D4747503-0346-49EB-9262-997542F79BF4}
      .

      (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
      .

      c:\program files\Shared
      c:\windows\system32\hack
      c:\windows\system32\hack\OEMLINK\OEM1.reg
      c:\windows\system32\hack\OEMLINK\OEM2.reg
      c:\windows\system32\hack\OEMLINK\OEM3.reg
      c:\windows\system32\sstray.exe

      Infected copy of c:\windows\system32\drivers\sym_hi.sys was found and disinfected
      Restored copy from - Kitty had a snack :p
      .
      (((((((((((((((((((((((((   Files Created from 2010-04-25 to 2010-05-25  )))))))))))))))))))))))))))))))
      .

      2010-05-24 20:07 . 2010-05-24 20:07   388096   ----a-r-   c:\documents and settings\George\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
      2010-05-24 20:03 . 2010-05-24 20:03   --------   d-----w-   c:\program files\Trend Micro
      2010-05-24 19:47 . 2010-05-24 19:47   503808   ----a-w-   c:\documents and settings\George\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3b27b60b-n\msvcp71.dll
      2010-05-24 19:47 . 2010-05-24 19:47   499712   ----a-w-   c:\documents and settings\George\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3b27b60b-n\jmc.dll
      2010-05-24 19:47 . 2010-05-24 19:47   348160   ----a-w-   c:\documents and settings\George\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3b27b60b-n\msvcr71.dll
      2010-05-24 19:47 . 2010-05-24 19:47   12800   ----a-w-   c:\documents and settings\George\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-2fb36385-n\decora-d3d.dll
      2010-05-24 19:47 . 2010-05-24 19:47   61440   ----a-w-   c:\documents and settings\George\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-2fb36385-n\decora-sse.dll
      2010-05-24 19:46 . 2010-05-24 19:46   411368   ----a-w-   c:\windows\system32\deployJava1.dll
      2010-05-24 17:25 . 2010-05-24 17:25   --------   d-----w-   c:\program files\CCleaner
      2010-05-20 19:38 . 2010-05-20 19:41   --------   d-----w-   c:\windows\system32\NtmsData
      2010-05-20 15:34 . 2010-05-20 15:34   63488   ----a-w-   c:\documents and settings\George\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
      2010-05-20 15:34 . 2010-05-20 15:34   52224   ----a-w-   c:\documents and settings\George\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
      2010-05-20 15:34 . 2010-05-20 15:34   117760   ----a-w-   c:\documents and settings\George\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
      2010-05-20 15:33 . 2010-05-20 15:33   --------   d-----w-   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
      2010-05-20 15:33 . 2010-05-20 15:33   --------   d-----w-   c:\program files\SUPERAntiSpyware
      2010-05-20 15:33 . 2010-05-20 15:33   --------   d-----w-   c:\documents and settings\George\Application Data\SUPERAntiSpyware.com
      2010-05-20 15:32 . 2010-05-20 15:32   --------   d-----w-   c:\program files\Common Files\Wise Installation Wizard
      2010-05-20 09:47 . 2010-05-20 09:48   --------   d-----w-   c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
      2010-05-18 10:25 . 2010-05-23 00:51   664   ----a-w-   c:\windows\system32\d3d9caps.dat

      .
      ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
      .
      2010-05-25 17:21 . 2008-08-27 21:00   --------   d-----w-   c:\documents and settings\All Users\Application Data\Google Updater
      2010-05-25 05:53 . 2008-10-16 01:34   13240   ----a-w-   c:\documents and settings\George\Application Data\wklnhst.dat
      2010-05-24 19:55 . 2004-05-02 15:55   --------   d-----w-   c:\program files\Java
      2010-05-24 19:47 . 2004-05-02 15:55   --------   d-----w-   c:\program files\Common Files\Java
      2010-05-17 21:44 . 2010-03-23 02:45   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
      2010-05-13 22:46 . 2008-07-01 16:39   --------   d-----w-   c:\program files\Google
      2010-04-29 20:39 . 2010-03-23 02:45   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
      2010-04-29 20:39 . 2010-03-23 02:45   20952   ----a-w-   c:\windows\system32\drivers\mbam.sys
      2010-03-28 18:31 . 2009-09-30 01:05   69   ----a-w-   c:\documents and settings\George\jagex_runescape_preferences2.dat
      2010-03-28 18:11 . 2008-07-01 16:13   41   ----a-w-   c:\documents and settings\George\jagex_runescape_preferences.dat
      2010-03-28 05:35 . 2010-03-28 05:35   0   ----a-w-   c:\documents and settings\George\jagex__preferences3.dat
      .

      (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
      .
      .
      *Note* empty entries & legit default entries are not shown
      REGEDIT4

      [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
      "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-27 39408]

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
      "NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2004-03-04 2904064]
      "nwiz"="nwiz.exe" [2004-03-04 782336]
      "NvMediaCenter"="c:\windows\System32\NvMcTray.dll" [2004-03-04 46080]
      "CHotkey"="zHotkey.exe" [2003-06-04 496640]
      "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-10 155648]
      "InCD"="c:\program files\Ahead\InCD\InCD.exe" [2003-12-18 1241138]
      "SunKistEM"="c:\program files\eMachines Bay  Reader\shwiconem.exe" [2004-03-12 135168]
      "Lexmark 2200 Series"="c:\program files\Lexmark 2200 Series\lxbvbmgr.exe" [2004-02-13 57344]
      "FaxCenterServer"="c:\program files\Lexmark Fax Solutions\fm3032.exe" [2004-02-04 294912]
      "F-Secure Manager"="c:\program files\Charter High-Speed Security Suite\Common\FSM32.EXE" [2009-08-05 199264]
      "F-Secure TNB"="c:\program files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" [2009-08-05 2349664]
      "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
      "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
      "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
      "itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2009-05-21 1501064]
      "IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-05-26 1468296]
      "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

      c:\documents and settings\All Users\Start Menu\Programs\Startup\
      Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
      BigFix.lnk - c:\program files\BigFix\BigFix.exe [2004-5-1 1742384]
      HotSync Manager.lnk - c:\program files\Palm\Hotsync.exe [2008-1-3 1392640]
      WG111v2 Smart Wizard Wireless Setting.lnk - c:\program files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe [2008-8-5 745472]

      [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
      "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

      [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
      2009-09-03 20:21   548352   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.dll

      [HKEY_LOCAL_MACHINE\software\microsoft\security center]
      "AntiVirusOverride"=dword:00000001

      [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
      "EnableFirewall"= 0 (0x0)

      [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
      "%windir%\\system32\\sessmgr.exe"=
      "c:\\Program Files\\LimeWire\\LimeWire.exe"=
      "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
      "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
      "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
      "c:\\Program Files\\iTunes\\iTunes.exe"=

      R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 135664]
      R3 SjyPkt;SjyPkt;c:\windows\System32\Drivers\SjyPkt.sys [2002-10-02 13532]
      R4 F-Secure Filter;F-Secure File System Filter;c:\program files\Charter High-Speed Security Suite\Anti-Virus\Win2K\FSfilter.sys [2009-08-05 39776]
      R4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\Charter High-Speed Security Suite\Anti-Virus\Win2K\FSrec.sys [2009-08-05 25184]
      S0 fsbts;fsbts;c:\windows\system32\Drivers\fsbts.sys [2009-12-10 33920]
      S0 FSFW;F-Secure Firewall Driver;c:\windows\System32\drivers\fsdfw.sys [2009-08-05 80000]
      S1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\Charter High-Speed Security Suite\HIPS\drivers\fshs.sys [2009-08-05 68064]
      S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
      S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-06 68168]
      S2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\DRIVERS\EAPPkt.sys [2005-04-01 66048]
      S3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\Charter High-Speed Security Suite\Anti-Virus\minifilter\fsgk.sys [2010-05-06 113856]
      S3 FSORSPClient;F-Secure ORSP Client;c:\program files\Charter High-Speed Security Suite\ORSP Client\fsorsp.exe [2010-05-17 55992]
      S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\DRIVERS\wg111v2.sys [2006-03-27 167808]


      --- Other Services/Drivers In Memory ---

      *NewlyCreated* - FSBL
      *Deregistered* - fsbl
      .
      Contents of the 'Scheduled Tasks' folder

      2010-05-25 c:\windows\Tasks\Google Software Updater.job
      - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-27 08:43]

      2010-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
      - c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 23:21]

      2010-05-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
      - c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 23:21]

      2010-05-26 c:\windows\Tasks\Scheduled scanning task.job
      - c:\progra~1\CHARTE~1\ANTI-V~1\fsav.exe [2008-05-27 15:56]
      .
      .
      ------- Supplementary Scan -------
      .
      uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
      uInternet Connection Wizard,ShellNext = iexplore
      uInternet Settings,ProxyServer = http=127.0.0.1:5555
      uInternet Settings,ProxyOverride = <local>
      IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
      IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
      LSP: c:\program files\Charter High-Speed Security Suite\FSPS\program\FSLSP.DLL
      .
      - - - - ORPHANS REMOVED - - - -

      HKCU-Run-Performance Center - c:\program files\Ascentive\Performance Center\APCMain.exe
      HKLM-Run-nForce Tray Options - sstray.exe
      HKLM-Run-HotSync - c:\program files\PalmSource\Desktop\HotSync.exe



      **************************************************************************

      catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
      Rootkit scan 2010-05-25 17:02
      Windows 5.1.2600 Service Pack 3 NTFS

      scanning hidden processes ... 

      scanning hidden autostart entries ...

      scanning hidden files ... 

      scan completed successfully
      hidden files: 0

      **************************************************************************
      .
      --------------------- DLLs Loaded Under Running Processes ---------------------

      - - - - - - - > 'winlogon.exe'(776)
      c:\program files\SUPERAntiSpyware\SASWINLO.dll
      c:\windows\system32\WININET.dll
      c:\program files\charter high-speed security suite\hips\fshook32.dll

      - - - - - - - > 'lsass.exe'(832)
      c:\program files\Charter High-Speed Security Suite\FSPS\program\FSLSP.DLL
      c:\program files\charter high-speed security suite\hips\fshook32.dll
      .
      Completion time: 2010-05-25  23:57:35
      ComboFix-quarantined-files.txt  2010-05-26 04:57

      Pre-Run: 298,930,163,712 bytes free
      Post-Run: 298,949,111,808 bytes free

      WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
      [boot loader]
      default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
      [operating systems]
      c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
      multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional Edition" /fastdetect /NoExecute=OptIn

      - - End Of File - - 6D1E16E53FB1210EFE62C5A868CFF78E

      Dr Jay

      • Malware Removal Specialist


      • Specialist
      • Moderator emeritus
      • Thanked: 119
      • Experience: Guru
      • OS: Windows 10
      Re: Computer Redirecting problems
      « Reply #3 on: May 26, 2010, 09:14:55 AM »
      Please download Malwarebytes Anti-Malware from Malwarebytes.org.
      Alternate link: BleepingComputer.com.
      (Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

      Double Click mbam-setup.exe to install the application.

      (Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)
      • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
      • If an update is found, it will download and install the latest version.
      • Once the program has loaded, select "Perform Full Scan", then click Scan.
      • The scan may take some time to finish,so please be patient.
      • When the scan is complete, click OK, then Show Results to view the results.
      • Make sure that everything is checked, and click Remove Selected.
      • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
      • Please save the log to a location you will remember.
      • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
      • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
      • Copy and paste the entire report in your next reply.
      ~Dr Jay

      cline0929

        Topic Starter


        Greenhorn

        Re: Computer Redirecting problems
        « Reply #4 on: May 26, 2010, 11:00:53 AM »
        Here are the logs from the Malwarebytes Anti-Maleware scan:

        Malwarebytes' Anti-Malware 1.46
        www.malwarebytes.org

        Database version: 4052

        Windows 5.1.2600 Service Pack 3
        Internet Explorer 7.0.5730.13

        5/26/2010 11:49:40 AM
        mbam-log-2010-05-26 (11-49-40).txt

        Scan type: Full scan (C:\|)
        Objects scanned: 172200
        Time elapsed: 41 minute(s), 2 second(s)

        Memory Processes Infected: 0
        Memory Modules Infected: 0
        Registry Keys Infected: 0
        Registry Values Infected: 0
        Registry Data Items Infected: 0
        Folders Infected: 0
        Files Infected: 0

        Memory Processes Infected:
        (No malicious items detected)

        Memory Modules Infected:
        (No malicious items detected)

        Registry Keys Infected:
        (No malicious items detected)

        Registry Values Infected:
        (No malicious items detected)

        Registry Data Items Infected:
        (No malicious items detected)

        Folders Infected:
        (No malicious items detected)

        Files Infected:
        (No malicious items detected)

        Dr Jay

        • Malware Removal Specialist


        • Specialist
        • Moderator emeritus
        • Thanked: 119
        • Experience: Guru
        • OS: Windows 10
        Re: Computer Redirecting problems
        « Reply #5 on: May 26, 2010, 02:18:56 PM »
        Please run a free online scan with the ESET Online Scanner
        • Tick the box next to YES, I accept the Terms of Use
        • Click Start
        • When asked, allow the ActiveX control to install
        • Click Start
        • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
        • Click Scan (This scan can take several hours, so please be patient)
        • Once the scan is completed, you may close the window
        • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
        • Copy and paste that log as a reply to this topic
        ~Dr Jay

        cline0929

          Topic Starter


          Greenhorn

          Re: Computer Redirecting problems
          « Reply #6 on: May 27, 2010, 04:17:58 PM »
          Here is the ESET log.  I cannot thank you enough for all the help you have given me in solving this problem.  The searches are working nicely!

          ESETSmartInstaller@High as CAB hook log:
          OnlineScanner.ocx - registred OK
          # version=7
          # IEXPLORE.EXE=7.00.6000.16915 (vista_gdr.090826-0339)
          # OnlineScanner.ocx=1.0.0.6211
          # api_version=3.0.2
          # EOSSerial=e5db6a044d77d84fb7fe74e220c5bbe3
          # end=finished
          # remove_checked=true
          # archives_checked=false
          # unwanted_checked=true
          # unsafe_checked=false
          # antistealth_checked=true
          # utc_time=2010-05-27 04:27:40
          # local_time=2010-05-27 11:27:40 (-0600, Central Daylight Time)
          # country="United States"
          # lang=1033
          # osver=5.1.2600 NT Service Pack 3
          # compatibility_mode=512 16777215 100 0 154972 154972 0 0
          # compatibility_mode=2304 16777175 100 0 0 0 0 0
          # compatibility_mode=8192 67108863 100 0 0 0 0 0
          # scanned=60486
          # found=0
          # cleaned=0
          # scan_time=4914

          Dr Jay

          • Malware Removal Specialist


          • Specialist
          • Moderator emeritus
          • Thanked: 119
          • Experience: Guru
          • OS: Windows 10
          Re: Computer Redirecting problems
          « Reply #7 on: May 27, 2010, 08:15:35 PM »
          Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
          • Select Start > All Programs > Accessories > System tools > System Restore.
          • On the dialogue box that appears select Create a Restore Point
          • Click NEXT
          • Enter a name e.g. Clean
          • Click CREATE
          You now have a clean restore point, to get rid of the bad ones:
          • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
          • In the Drop down box that appears select your main drive e.g. C
          • Click OK
          • The System will do some calculation and the display a dialogue box with TABS
          • Select the More Options Tab.
          • At the bottom will be a system restore box with a CLEANUP button click this
          • Accept the Warning and select OK again, the program will close and you are done
          To remove all of the tools we used and the files and folders they created, please do the following:
          Please download OTC.exe by OldTimer:
          • Save it to your Desktop.
          • Double click OTC.exe.
          • Click the CleanUp! button.
          • If you are prompted to Reboot during the cleanup, select Yes.
          • The tool will delete itself once it finishes.
          Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

          ==

          Please download TFC by OldTimer to your desktop
          • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
          • It will close all programs when run, so make sure you have saved all your work before you begin.
          • Click the Start
            button to begin the process. Depending on how often you clean temp
            files, execution time should be anywhere from a few seconds to a minute
            or two. Let it run uninterrupted to completion.
          • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
          ==

          Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
          • Save it to your Desktop.
          • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
          • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
          ~Dr Jay