Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: multiple virus attacks  (Read 6320 times)

0 Members and 1 Guest are viewing this topic.

pursuant

    Topic Starter


    Intermediate

    • Experience: Familiar
    • OS: Windows 7
    multiple virus attacks
    « on: August 24, 2010, 03:10:40 PM »
    I have been attacked by multiple viruses. My AV, Bit Defender has blocked them but has not gotten rid of them, after waiting 4 days for their help I decided to follow the steps here to remove them. I used SuperAV  and found four infections,  and removed them, but today the viruses came back. So I ran antiMalware and found 5( some of which might have be in quarantine. I next did a hijack log but I got a message saying "denied write access to Host file" hijack gave me instructions on how to resolve this but that didn't work. I suspect these viruses are still there. I could not cut and paste the hijack log but I did take a pic of it. I would appreciate any help .

    Thank you

    harry 48



      Egghead

    • lay back , relax and chill out
    • Thanked: 129
      • Yes
      • Yes
      • Yes
      • Dribbling Pensioner
    • Certifications: List
    • Experience: Familiar
    • OS: Windows 7
    Re: multiple virus attacks
    « Reply #1 on: August 24, 2010, 03:25:38 PM »
    rename hjt to snipper.exe and run

    are you on win 7

    pursuant

      Topic Starter


      Intermediate

      • Experience: Familiar
      • OS: Windows 7
      Re: multiple virus attacks
      « Reply #2 on: August 24, 2010, 06:30:34 PM »
      Yes I am on Windows7
      I tried changing it to snipper exe but my pc couldn't read the exe file. It was originally downloaded as a msi file.I did rename it to snipper .msi and installed it and got the same message.  I did a screen capture of the message, I also did a screen capture of the hijack results. It would not create a log file.

      Thanks

      pursuant

        Topic Starter


        Intermediate

        • Experience: Familiar
        • OS: Windows 7
        Re: multiple virus attacks
        « Reply #3 on: August 24, 2010, 08:29:52 PM »
        some additional information. When I ran the hijack the first time it gave me instruction on how to by pass the problem with the host file. It said to edit it myself but I was unable to do that too. I am now getting a message saying C/user/mark/appData/local/afoheyev.dll "specified module could not be found"
        I get this message whenever I boot up. Thought this might help.

        harry 48



          Egghead

        • lay back , relax and chill out
        • Thanked: 129
          • Yes
          • Yes
          • Yes
          • Dribbling Pensioner
        • Certifications: List
        • Experience: Familiar
        • OS: Windows 7
        Re: multiple virus attacks
        « Reply #4 on: August 25, 2010, 09:00:53 AM »
        win7 , right click and run as admin

        pursuant

          Topic Starter


          Intermediate

          • Experience: Familiar
          • OS: Windows 7
          Re: multiple virus attacks
          « Reply #5 on: August 25, 2010, 01:43:07 PM »
          win7 right, but I need a little more clarification on "right click and run as administrator".Right click what? When I install something? And if I do run as administrator what do I do next? do you mean to install something or run a virus scan? I am not that familiar with your directions.

          Thanks

          harry 48



            Egghead

          • lay back , relax and chill out
          • Thanked: 129
            • Yes
            • Yes
            • Yes
            • Dribbling Pensioner
          • Certifications: List
          • Experience: Familiar
          • OS: Windows 7
          Re: multiple virus attacks
          « Reply #6 on: August 25, 2010, 02:27:03 PM »
          sorry , the hjt icon on the screen , right click it and click  run as adim , its the only way it starts for me on win7 , worth a try  ;D

          pursuant

            Topic Starter


            Intermediate

            • Experience: Familiar
            • OS: Windows 7
            Re: multiple virus attacks
            « Reply #7 on: August 25, 2010, 04:52:58 PM »
            If I do a right click on it I don't get any option to run as administrator. Are you talking about the installed program or the install file. I tried both and neither would allow me to run as administrator.

            Thanks

            harry 48



              Egghead

            • lay back , relax and chill out
            • Thanked: 129
              • Yes
              • Yes
              • Yes
              • Dribbling Pensioner
            • Certifications: List
            • Experience: Familiar
            • OS: Windows 7
            Re: multiple virus attacks
            « Reply #8 on: August 26, 2010, 12:04:55 PM »
            sorry i dont know what else to tell , you will have to wait for a malware expert to get something else , harry