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Author Topic: Windows XP won't reboot after XP CD repair  (Read 3248 times)

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valmay54

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    Windows XP won't reboot after XP CD repair
    « on: October 10, 2010, 12:43:48 AM »
    Hey guys and gals, got a question...:yes:

    My MS support contact advised me to use the Operating System Cd...Microsoft Windows
    XP Pro SP3 to repair my system...

    Everything went well on the CD install until it rebooted...

    Now I'm looking at a black screen that states "We apologize for the inconvinience, but
    Windows did not start successfully..."

    The screen with the 'Start Windows Normally, Safe Mode, Safe Mode with Networking...etc" and the 30 sec countdown...

    And this cycles endlessly. I've tried all the options etc yet to no avail...
    And the only way to shut down in manually turn off...

    This has me totally puzzled...

    System Info...

    Computer Manu: Dell
    Computer Model: Precision Work Station 360
    Processor: Intel Pentium 4 CPU 2.80 GHZ
    Motherboard: Dell OW2563
    Phy Ram: 2.37 GB
    OS Name: Win XP Pro SP3 (build 2600) x86

    Any ideas would be appreciated...(haven't heard back from my ms contact in days)...
    so I'm a little irritated...

    Thanks,
    Nile

    Allan

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    Re: Windows XP won't reboot after XP CD repair
    « Reply #1 on: October 10, 2010, 04:37:28 AM »
    Exactly HOW did you repair the system (step by step)?

    valmay54

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      Re: Windows XP won't reboot after XP CD repair
      « Reply #2 on: October 12, 2010, 12:00:23 AM »
      Ok, I did the paralell reinstall on windows xp...and all went well...
      except for no Internet access...

      Found out that these reinstalls, you end up with ie6 since I did have ie7.
      So I installed ie7. no results...

      Doing a little more research, I ended up in Device Manager...
      All looked good except for Yellow? = other devices...?ethernet controller...?muti-
      media audio controller...
      All three yellow
      So I guess these are drivers I need.
      You have any idea of how to get the right ones...I'll have to download to
      another computer and slap on a cd...

      Thanks

      patio

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      Re: Windows XP won't reboot after XP CD repair
      « Reply #3 on: October 12, 2010, 07:45:53 AM »
      Travel to Dells site and enter your service tag #....your drivers will be listed.
      Chipset drivers go 1st...
      " Anyone who goes to a psychiatrist should have his head examined. "

      valmay54

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        • Experience: Beginner
        • OS: Unknown
        Re: Windows XP won't reboot after XP CD repair
        « Reply #4 on: October 13, 2010, 10:02:46 PM »
        That's what I did, I decided to read up on 'fresh clean installs' and went ahead with it...
        Thanks everyone for your help... ;)