I called the 3rd shift at work and they said everything is running fine, and I'm due some days off, so I'm back. I'd now be able to contact HP support but I suspect you already have given me a solution (or will). I just am not accessing
something-somewhere. Sorry for my PC software ignorance here jj & bc. I'm better at hardware type situations. (give me grease or an anti-static situation)
I did find something of interest within the specs given
at this link for HP 6715b and was wondering if this will be a factor recovering/re-purchashing... my OS originally installed on this machine.
Genuine Windows Vista® Business downgrade to Genuine Windows® XP Professional
As stated in my first post, I bought this laptop used, and assumed XP Pro had been installed over Vista Business (since Vista Business product key sticker is attached), but does the info in the HP page (linked) suggest I may have had the original OS installed from the start?
I was under the impression that installing an earlier version of Windows OS over a more current version was dis-allowed?