Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

« previous next »
Pages: [1]   Go Down

Author Topic: My XP Will Not Connect To The Internet Wired Or Wireless  (Read 3692 times)

0 Members and 1 Guest are viewing this topic.

BeckyNeedsAConnection

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Unknown
    My XP Will Not Connect To The Internet Wired Or Wireless
    « on: July 05, 2011, 04:22:45 PM »
    Hello,
    I have tried to connect my computer with the ethernet port and not connectivity. I have tried with a wireless connection...no connectivity. I have purchased 3 wireless adapters still nothing. I do not know what to do. Please help me. (I'm on my daughter's laptop and she is wireless and connects wired and/or wireless. Please help  ???
    Logged

    Allan

    • Moderator

      • Mastermind
      • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: My XP Will Not Connect To The Internet Wired Or Wireless
    « Reply #1 on: July 05, 2011, 04:23:55 PM »
    Did it ever work? If so, what is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)? If not, please provide some background and info on the system.

    Also, please look in device manager. Are there any errors?
    Logged

    BeckyNeedsAConnection

      Topic Starter


      Greenhorn

      • Experience: Beginner
      • OS: Unknown
      Re: My XP Will Not Connect To The Internet Wired Or Wireless
      « Reply #2 on: July 05, 2011, 04:28:42 PM »
      Yes it has worked...up until last week. I put avast antivirus.
      Logged

      BeckyNeedsAConnection

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Unknown
        Re: My XP Will Not Connect To The Internet Wired Or Wireless
        « Reply #3 on: July 05, 2011, 04:31:11 PM »
        Sorry Alan. The only "new" is avast and SuperAntiSpyware.
        Logged

        Allan

        • Moderator

          • Mastermind
          • Thanked: 1260
        • Experience: Guru
        • OS: Windows 10
        Re: My XP Will Not Connect To The Internet Wired Or Wireless
        « Reply #4 on: July 05, 2011, 04:31:22 PM »
        Then uninstall Avast and replace it with a different AV. Let us know what happens.
        Logged

        BeckyNeedsAConnection

          Topic Starter


          Greenhorn

          • Experience: Beginner
          • OS: Unknown
          Re: My XP Will Not Connect To The Internet Wired Or Wireless
          « Reply #5 on: July 05, 2011, 04:33:03 PM »
          Why would avast be the problem? Ok I will uninstall it....
          Logged

          Allan

          • Moderator

            • Mastermind
            • Thanked: 1260
          • Experience: Guru
          • OS: Windows 10
          Re: My XP Will Not Connect To The Internet Wired Or Wireless
          « Reply #6 on: July 05, 2011, 04:34:53 PM »
          I have no idea. But do not uninstall it without installing a different AV. Do not run your system without an AV.
          Logged

          BeckyNeedsAConnection

            Topic Starter


            Greenhorn

            • Experience: Beginner
            • OS: Unknown
            Re: My XP Will Not Connect To The Internet Wired Or Wireless
            « Reply #7 on: July 05, 2011, 04:40:14 PM »
            This doesn't make any sense. I have avast on 4 computers and they are all fine. In fact the computer that I'm on has avast. Ok let me see what the computer is doing.
            .....
            Just like I knew would happen..... still no connectivity...
            Logged

            Allan

            • Moderator

              • Mastermind
              • Thanked: 1260
            • Experience: Guru
            • OS: Windows 10
            Re: My XP Will Not Connect To The Internet Wired Or Wireless
            « Reply #8 on: July 05, 2011, 04:42:05 PM »
            We need to eliminate anything new before we go any further. Okay, feel free to reinstall Avast. Now please check device manager for errors.
            Logged

            BeckyNeedsAConnection

              Topic Starter


              Greenhorn

              • Experience: Beginner
              • OS: Unknown
              Re: My XP Will Not Connect To The Internet Wired Or Wireless
              « Reply #9 on: July 05, 2011, 04:46:13 PM »
              I do have an error.
              PCI Simple Communications Controller has a yellow ? mark on it.
              Logged

              Allan

              • Moderator

                • Mastermind
                • Thanked: 1260
              • Experience: Guru
              • OS: Windows 10
              Re: My XP Will Not Connect To The Internet Wired Or Wireless
              « Reply #10 on: July 05, 2011, 04:48:16 PM »
              Make and model of your system?
              Logged

              BeckyNeedsAConnection

                Topic Starter


                Greenhorn

                • Experience: Beginner
                • OS: Unknown
                Re: My XP Will Not Connect To The Internet Wired Or Wireless
                « Reply #11 on: July 05, 2011, 04:50:53 PM »
                Intel (R) Core (TM)2 Duo CPU
                E6550 @2.33 Ghz

                Dell Inspiron 530
                Logged

                Allan

                • Moderator

                  • Mastermind
                  • Thanked: 1260
                • Experience: Guru
                • OS: Windows 10
                Re: My XP Will Not Connect To The Internet Wired Or Wireless
                « Reply #12 on: July 05, 2011, 04:52:12 PM »
                Go to the Dell support website, enter your service tag number, download and install the chipset driver and the pci simple communications controller driver. I'd go there myself and give you more info but I'm logging off for the evening now.
                Logged

                Computer_Commando



                  Hacker
                  • Thanked: 494
                • Certifications: List
                • Computer: Specs
                • Experience: Expert
                • OS: Windows 10
                Re: My XP Will Not Connect To The Internet Wired Or Wireless
                « Reply #13 on: July 05, 2011, 04:56:08 PM »
                Logged
                Pages: [1]   Go Up
                « previous next »