Computer not recognizing port.

[rubberbiscuit]

I want to install my printer/scanner. The computer then tells me that it does not recognize the port. What do I do?

[GX1_Man]

Tell the computer it has no choice.

What kind of printer is it - make/model, USB or parallel port connection? Then we can advise

[rubberbiscuit]

Actually I am looking for the answer to this for my father and he has a HP 1311(I think) all-in-one printer/scanner/copier/fax

I think I found the answer. My computer was not recognizing the program because the correct driver was not installed for that printer/scanner.

[merlin_2]

Another msoft clamp down in action...........it will soon hit the fan..........you have been warned......again......bgates seeks revenge.....and no hardware/software will be allowed without bg approval......

Sorry r/b to hi-jack your post....but .....i ....had to do so....

[GX1_Man]

Actually I am looking for the answer to this for my father and he has a HP 1311(I think) all-in-one printer/scanner/copier/fax

I think I found the answer. My computer was not recognizing the program because the correct driver was not installed for that printer/scanner.

That is usually the problem. The HP software usually does periodic updates to make sure you have the latest version once you get it installed. There are rumors of spyware associated with this, but I have no hard evidence.