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Author Topic: Whitesmoke browser hijacker?  (Read 17935 times)

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GMiles

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    Re: Whitesmoke browser hijacker?
    « Reply #15 on: March 25, 2012, 02:11:51 PM »
    Superdave, the ESET scan found no threats and there was not a icon to press for a list. After downloading and before scan it had a list of programs that might effect the results, which was only windows defender, and I disabled it before scanning. I also update to IE9. The hard drive, which was making a noise before, has stopped making that noise so it seems like whatever you've done has helped, but im not sure if its gone. Before the update to IE9 the default home page for IE9 was set at isearch.whitesmoke, now its not. When I installed IE9 it asked if I wanted to make that my homepage and I said no(of course) and it hasn't redirected me yet. Let me know what i should do when you get a chance. Thanks alot
    GMiles

    SuperDave

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    Re: Whitesmoke browser hijacker?
    « Reply #16 on: March 26, 2012, 01:21:04 PM »
    Let's leave it for a few days and then get back to me and we'll do some cleanup.
    Windows 8 and Windows 10 dual boot with two SSD's

    GMiles

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      Re: Whitesmoke browser hijacker?
      « Reply #17 on: March 26, 2012, 01:33:38 PM »
      Okay

      GMiles

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        Re: Whitesmoke browser hijacker?
        « Reply #18 on: March 30, 2012, 09:42:57 AM »
        hey SuperDave, no sign of it yet.

        SuperDave

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        Re: Whitesmoke browser hijacker?
        « Reply #19 on: March 30, 2012, 11:05:21 AM »
        Ok. Let's wrap this up.

        To remove all of the tools we used and the files and folders they created do the following:
        Double click OTL.exe.
        • Click the CleanUp button.
        • Select Yes when the "Begin cleanup Process?" prompt appears.
        • If you are prompted to Reboot during the cleanup, select Yes.
        • The tool will delete itself once it finishes.
        Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
        ******************************************************
        To set a new Restore Point.

        Click Start button , click Control Panel, click System and Maintenance, and then clicking System. In the left pane, click System Protection.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK. Reboot to Normal Mode.
        Click the Start button , click Control Panel, click System and Maintenance, and then click System.
        In the left pane, click System Protection.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
        To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.
        This will give you a new, clean Restore Point.
        *********************************************************
        Clean out your temporary internet files and temp files.

        Download TFC by OldTimer to your desktop.

        Double-click TFC.exe to run it.

        Note: If you are running on Vista, right-click on the file and choose Run As Administrator

        TFC will close all programs when run, so make sure you have saved all your work before you begin.

        * Click the Start button to begin the cleaning process.
        * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
        * Please let TFC run uninterrupted until it is finished.

        Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
        ******************************************************
        Looking over your log it seems you don't have any evidence of a third party firewall.

        Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

        Remember only install ONE firewall

        1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
        2) Online Armor
        3) Agnitum Outpost
        4) PC Tools Firewall Plus

        If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
        ****************************************************
        Go to Microsoft Windows Update and get all critical updates.

        ----------

        I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

        SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
        * Using SpywareBlaster to protect your computer from Spyware and Malware
        * If you don't know what ActiveX controls are, see here

        Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

        Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

        Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
        Safe Surfing!
        Windows 8 and Windows 10 dual boot with two SSD's

        GMiles

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          Re: Whitesmoke browser hijacker?
          « Reply #20 on: March 31, 2012, 11:11:48 AM »
          I will follow these steps. Thanks a lot for your help Superdave!

          SuperDave

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          Re: Whitesmoke browser hijacker?
          « Reply #21 on: March 31, 2012, 12:43:43 PM »
          You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.
          Windows 8 and Windows 10 dual boot with two SSD's