My video card drivers are fine
How is your eyesight?
"Game crashes while being played
Verify no patches or updates are available from the developer of the game. See our game developer page for a listing of links to game company pages. Many times the game developer will list the available drivers. If you are not sure who the developer of a game is, use a popular search engine and search for drivers for your game. In most cases a game will start out as version 1.0.
Other programs running in the background while playing a game can cause issues. Make sure all programs and TSRs are closed; additional information about closing all programs can be found on document CHTSR. If you still continue to run into issues, try installing the program from safe mode.
Make sure you have the latest updates for your video and
sound card. A listing of video drivers can be found on our video card drivers page. Verify you have the latest sound drivers for your sound card. A listing of sound drivers can be found on our sound card drivers page.
If the above recommendations do not resolve your issues, attempt to install the game again.
Problems with video
Verify you have the latest video drivers for your video card. A listing of video drivers can be found on our video card drivers page.
If the game utilizes Microsoft DirectX it is possible you may have an issue with DirectX that was caused during the installation of another game or program. Make sure you have the
latest version of DirectX installed on the computer. Additional information about DirectX can be found on our DirectX page.
Problems with sound
Verify you have the latest sound drivers for your sound card. A listing of sound drivers can be found on our sound card drivers page.
See document CH000201 for additional information about games and sound related issues."
