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Author Topic: I think modem problems.  (Read 5238 times)

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Doug

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I think modem problems.
« on: October 13, 2012, 04:00:43 PM »
My router is a level one WBR-6011:  http://global.level1.com/Wireless/WBR-6011/p-835.htm
My modem is Cisco 2100:  http://www.cisco.com/web/consumer/support/modem_DPC2100.html#~userguides

When I run the modem straight to the desktop I have internet.  When I add the router, I lose my internet to the desktop computer which is wired.  The router works fine when it's connected, the problem is there's no internet.  Again, with no router I have internet, with the router, no internet.

Computer_Commando



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Re: I think modem problems.
« Reply #1 on: October 13, 2012, 05:42:53 PM »
I assume for both configurations you are using the ethernet port on the modem & not the USB port?

Doug

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Re: I think modem problems.
« Reply #2 on: October 15, 2012, 12:48:31 PM »
Yes, I'm using the ethernet port on the modem. 

Computer_Commando



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Re: I think modem problems.
« Reply #3 on: October 15, 2012, 06:24:18 PM »
1.  Bad cable from router to modem.
2.  WAN port on router is dead.

I assume the yellow port (WAN) on the router is the one you are connecting to the modem?

Doug

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Re: I think modem problems.
« Reply #4 on: October 20, 2012, 10:15:58 AM »
I started this thread the last time I had a problem with the router which was the 13th, one week ago.  Since that time the router has worked fine.  But last night it happened again.  I didn't call the cable company but ran my modem straight to my desktop and the internet worked.  I tried re-powering the modem and router in all different orders and combinations many times without results.  Now, 12 hours later, I turned everything on and it's all working fine now with the router connected.  On one occasion when I was on the phone with the cable company, they said something about the network not seeing my router. 

This is a crazy intermittent problem happening at about once a week.  Any thoughts?  If I buy an ethernet y-cable and run that from the modem-one to my desktop, one to the router, would that do anything?  I add that because when I bypass the router I get internet.

Computer_Commando



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Re: I think modem problems.
« Reply #5 on: October 22, 2012, 10:48:42 AM »
I assume the yellow port (WAN) on the router is the one you are connecting to the modem?

Doug

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Re: I think modem problems.
« Reply #6 on: November 18, 2012, 10:51:40 AM »
Quote
I assume the yellow port (WAN) on the router is the one you are connecting to the modem?

Yes. 


Doug

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Re: I think modem problems.
« Reply #7 on: December 10, 2012, 01:19:57 AM »
Do you have any other suggestions besides the cables being plugged in wrong? 

Computer_Commando



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Re: I think modem problems.
« Reply #8 on: December 10, 2012, 04:32:16 PM »
Seems like something is wrong with the router.