My computer won't install IE 9 (currently using IE 7, which makes browsing really slow at the moment). When I try I get "service pack not supported" so I click on "get update" which takes me to a microsoft support page on Firefox telling me I need certain prerequisites. It says I should check for updates, which I did, and there was 1 "important" service pack waiting. So I set it going. But it failed and I got "encountered an unknown error" and code 80070017. So I clicked on "get help with this error". Windows help gives me a list of thirty or so topics about this which is simply overwhelming. I don't know what most of this stuff means! I use my computer for browsing, emails, word docs and sometimes simple games - I don't want to learn all this technical stuff! I eventually get to "install sp2 manually". It started downloading (there was no run or open options - although the instructions said there would be - so I clicked on save. This took about twenty minutes maybe longer, during which time my computer would hardly do anything at all and seized up a few times - surely this isn't right or acceptable? Then when it finally finished, I then went onto "run" and got a "preparing your computer" progress bar, then the installation began. After a long time a box appears saying the unstallation was not successful "data error. Cyclic redundancy Check" along with ERROR_CRC(0x80070017).
I've looked online and the info i find all seems to involve downloading and installing other progranms in order to donload and install something else and so on and so on. It's like those russian dolls but never ending.
I just want IE 9 so my email (and several other sites) will no longer be working at a crawl! I've wasted an entire day messing with this!
Someone please help before I throw this machine out of a window, because i can't afford to buy another!
